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About the Role

FCM Meetings & Events is seeking a Global Head of Sales to lead and scale commercial growth across markets. This leadership role will drive new business, client expansion, and revenue performance, shaping the future of M&E by building world-class sales strategies to achieve 2030 ambition and a $1B TTV target. You will join a collaborative global leadership team where your influence directly drives growth, innovation, and client success.

Responsibilities

Lead and execute the global sales strategy aligned to M&E 2030 growth ambitions and $1B TTV target.
Set and govern revenue targets across all regions and service lines, ensuring accountability for growth.
Drive margin mix optimization across the portfolio, prioritizing high-margin service lines.
Lead global sales teams across AMER, EMEA, APAC, and AU with a focus on acquisition and expansion.
Establish consistent global sales methodologies, including CRM discipline and pipeline management.
Act as executive sponsor on strategic, high-value commercial pursuits.
Build and maintain a robust, high-quality pipeline across regions and service lines.
Develop targeted acquisition strategies across industries, client segments, and geographies.
Lead Strategic Meetings Management (SMM) go-to-market strategy and enterprise client engagement.
Enable progression from transactional services to full program ownership across clients.
Partner with account teams to grow existing client relationships and increase wallet share.
Collaborate with Marketing to align campaigns, positioning, and pipeline generation efforts.
Champion brand consistency and represent FCM M&E at industry events and client engagements.
Partner with Sales Enablement to deliver tools, training, and onboarding excellence.
Drive adoption of sales frameworks, CRM practices, and commercial tools globally.
Lead, develop, and inspire high-performing global sales teams.
Establish KPIs focused on revenue, margin contribution, and pipeline quality.
Translate market insights into competitive positioning and go-to-market strategies.
Own global sales reporting, forecasting, and pipeline visibility.
Partner with Finance and Operations on pricing, deal structuring, and commercial governance.
Collaborate across brands and stakeholders to maximize shared opportunities.
Act as the voice of the customer internally to inform strategic decisions.
Contribute to a safe, inclusive, and accessible work environment where all employees feel welcomed, respected, and supported to thrive.

Requirements

Proven experience leading and scaling global or multi-regional B2B sales teams.
Demonstrated success achieving and exceeding revenue targets.
Experience in Meetings & Events, corporate travel, or professional services environments.
Strong knowledge of M&E service lines including venue finding, managed meetings, SMM, event management, and group travel.
Proven ability to sell and position SMM programs to enterprise clients.
Experience managing complex, multi-stakeholder enterprise sales cycles.
Strong leadership experience across geographically distributed teams.
Track record of aligning Sales, Marketing, and Enablement functions.
Experience with Salesforce or similar CRM platforms.
Familiarity with SPICED, Challenger, or similar sales methodologies.
Experience operating in global matrix organisations.
Minimum 10+ years leading high-performing sales organisations.
Strong cross-cultural leadership and adaptability.
Bachelor’s degree in Business, Marketing, or related field (required).
Postgraduate qualification (preferred).
Must have been with the company or current role for a minimum of 6 - 12 months and notify leader prior to applying.

Skills

Sales Strategy
Revenue Growth
Client Acquisition
Client Expansion
Pipeline Management
CRM
Sales Methodologies (SPICED, Challenger)
Cross-cultural Leadership
Adaptability

Location

New York, NY

Work Type

Onsite

Experience Level

Minimum 10+ years leading high-performing sales organisations

Education Level

Bachelor’s degree in Business, Marketing, or related field
Postgraduate qualification

Salary/Compensations

$185,000 plus commission/incentive earnings

Benefits

Have fun
Reward & Recognition
Personal connections
Diversity, Equity & Inclusion initiatives
Career growth opportunities
Professional and personal development support
Giving Back program
Paid Time Off (up to 15 vacation days increasing to 20, 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, 8 holidays)
Travel perks/discounts
Health & Wellness Programs
Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits (medical, dental, vision, gender affirming care, fertility care)
Insurance (hospital indemnity, AD&D, critical illness, long-term and short-term disability)
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan
Global career opportunities

About the Company

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands.
Flight Centre is one of the world’s largest travel agencies, with a footprint spanning across 95+ countries and encompassing over 30 brands of corporate and leisure services.
FCM has been in the event game since 1986, connecting people across the globe and bringing their visions to life.
The company prides itself in offering a level of flexibility and customization that is not common amongst competitors.
Their services include: Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings Management.

Equal Opportunity

Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.