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About the Role
The Assistant Store Manager supports the Store Manager in maintaining the brand experience for customers and employees. This role involves overseeing store operations, modeling company principles, and driving sales through leadership and team development.
Responsibilities
- Assist the Store Manager in achieving sales budgets through execution of company standards and policies.
- Exceed customer expectations through superior service.
- Lead by example in sales and customer service.
- Assist in the execution of recruitment activities.
- Provide product knowledge and selling skills training to staff.
- Execute opening and closing procedures according to company policies.
- Motivate the team through coaching and leadership.
- Manage time and prioritize tasks to meet business demands.
Requirements
- 2+ years of retail apparel management experience.
- Great sense of style and a love for fashion.
- Demonstrated ability to thrive in a customer service-driven environment with a focus on selling.
- Ability to work a flexible schedule including nights and weekends.
Skills
- Sales leadership
- Customer service
- Recruitment
- Staff training
- Time management
- Task prioritization
- Oral and written communication
- Coaching
Experience Level
- 2+ years of retail apparel management experience
About the Company
- Established in 1973, Roots is a Canadian lifestyle brand focused on authenticity, quality, and community.
- The company creates sustainable apparel and leather goods inspired by the outdoors.
- Roots fosters a culture of inclusivity, creativity, and teamwork.
Equal Opportunity
- Roots is committed to reflecting Canada's diverse landscape in its products, team, and workplace culture.
- The company values unique perspectives and encourages applications from all backgrounds.
- Accommodations are available for applicants throughout the recruitment process.