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About the Role

The Administrative Assistant, Research Operations provides administrative and operational support for Hearing Research International’s (HRI) research funding programs, including grants, fellowships, and scholarships. This role supports the entire funding lifecycle from application intake to award closeout.

Responsibilities

• Coordinate communications with applicants, recipients, reviewers, committees, advisory councils, and organizational partners.
• Ensure accurate documentation, compliance with funding requirements, and effective stewardship of awarded funds.
• Prepare funding agreements, offer letters, amendments, and related documentation.
• Monitor funded awards and support financial reconciliation.
• Ensure reporting obligations are met.
• Serve as the primary administrator and super user of the grant management software system.
• Provide technical support and training to internal and external users of the grant management system.
• Maintain data integrity within the grant management system.
• Generate reports from the grant management system.
• Support system enhancements and process improvements for the grant management system.
• Maintain databases.
• Prepare reports and presentations for the HRI Board and committees.
• Coordinate meetings and events.
• Support continuous improvement initiatives related to funding administration processes.

Requirements

• Post-secondary degree/diploma in business or office administration.
• 3-5 years of senior administrative support experience, preferably within a research, academic, healthcare, or not-for-profit environment.
• Demonstrated experience supporting complex administrative processes.
• Experience preparing professional documentation.
• Experience managing confidential information.
• Experience coordinating activities with multiple stakeholders.
• Legally eligible for employment in Canada.
• Vaccines (COVID and others) are a requirement of the job unless an exemption on a medical ground pursuant to the Ontario Human Rights Code is provided.

Skills

• Expert knowledge and proficiency in all Microsoft Office applications.
• Expert knowledge and proficiency in SurveyMonkey.
• Ability to design and implement systems to collect, maintain, and analyze data.
• Experience with grant/award management software is an asset.

Location

• Toronto, Ontario

Work Type

• Permanent
• Full-time
• Hybrid

Experience Level

• 3-5 years

Education Level

• Post-secondary degree/diploma

About the Company

• CHS Hearing Research International (HRI) is dedicated to accelerating innovative research that improves the quality of life for Deaf and hard of hearing individuals.
• HRI supports initiatives that advance knowledge, accessibility, and improved outcomes for the Deaf and hard of hearing community through the administration of research grants, fellowships, scholarships, and partnerships.
• HRI is an international research foundation powered by Canadian Hearing Services (CHS), an industry-leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers.
• CHS achieved Accreditation with Exemplary Standing from Accreditation Canada in 2021, the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.

Equal Opportunity

• HEARING RESEARCH INTERNATIONAL IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
• In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Hearing Research International will provide accommodation, accessible formats and communication supports for the interview upon request.