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About the Role

Canadian Linen and Uniform Service is seeking a Customer Service Coordinator in a hybrid role of customer service receptionist and office administration. This role involves various administrative responsibilities in a fast-paced environment, supporting operational departments with a strong customer-oriented focus.

Responsibilities

• Greeting visitors
• Answering incoming phone calls on a multi-line Cisco communication system
• Responding to customer emails
• Securing office supplies
• Gathering and updating presentation documents
• Supporting other departments as needed
• Working with customer service representatives to ensure accurate billing, banking settlements, customer inquiries, or any service-related issues
• Handling accounts receivable and accounts payable
• Maintaining and updating various reports in Oracle, Excel, and ABS daily

Requirements

• Strong proficiency in English (both oral and written)
• Experience in an administrative and/or administrative support role
• Knowledge of using Microsoft Office software (e.g., Word, Excel, Outlook, and PowerPoint)
• Superior communication skills (verbal and written)
• Excellent customer service skills and effective oral communication skills, both written and verbal
• Professionalism in punctuality, attitude, and grammar
• Extremely organized approach to document control and administrative functions
• Willingness to perform any other assigned tasks

Skills

• Customer service
• Receptionist experience
• Office administration
• Multi-line phone system operation
• Email correspondence
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Oracle
• Excel
• ABS
• Accounts receivable
• Accounts payable
• Document control

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• Administrative support experience

Salary/Compensations

• $20.00 - $22.00 per hour

Benefits

• Job stability
• Ongoing training and mentoring
• Great teammates and collaborative work environment
• Career growth opportunities

About the Company

• Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to over 300,000 customers across North America in virtually every industry.
• The company handles designing, manufacturing, laundering, and delivering uniforms, working with clients to create and maintain total uniform solutions.
• Canadian Linen has a history of employing people for over 100 years.

Equal Opportunity

• Canadian Linen & Uniform Service Corp. is an equal opportunity employer.
• We are committed to a diverse and inclusive workplace for all.
• We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.
• If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
• All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
• Vestis Commitment to Equal Opportunity Employment
• If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.
• Consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship.
• To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at accessibility@vestis.com.
• Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned.
• Reasonable accommodation requests are considered on a case-by-case basis.