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About the Role

The Program Coordinator manages the day-to-day operations of Trinity’s Compassion Market, Compassion Meal, Compassion Space, Commons programming, Street Outreach and Compassion Wellness and Referral Programs. Trinity’s outreach programs aim to build social connections between diverse populations, develop trust with vulnerable individuals, and connect individuals and families with concrete supports in times of need. The Program Coordinator, Outreach, reports directly to the Executive Director and works closely with the team to create seamless programming.

Responsibilities

Manage the day-to-day operation of assigned programs including Compassion Market, Compassion Space, Compassion Meal, Commons programming, Street Outreach, and Compassion Wellness and Referral Programs.
Coordinate, implement, and facilitate assigned programs in accordance with Trinity standards.
Develop and maintain a calendar of programming, including classes, deliveries, distributions, and volunteers.
Oversee scheduling of necessary space for program functions.
Stay informed on upcoming trends and interests to shape program opportunities.
Identify and capitalize on opportunities to increase participant audience and partnerships.
Research and develop ideas to improve outreach programs.
Maintain weekly/monthly reports on program offerings, participation, and lessons learned.
Manage vendor contracts and payments as assigned.
Track and order necessary supplies as assigned.
Provide support on relevant budget matters.
Plan and oversee community wellness retreats to the TRC as assigned.
Submit invoices and expense reports in a timely manner.
Work with the Executive Director on projections to manage financial resources for classes, food, and supply orders.
Provide direct supervision to Program Assistants, Interns, and Volunteers.
Work with Trinity’s Volunteer Coordinator to secure volunteers for classes, packing, and distribution of care kits, groceries, and meals.
Work with the Executive Director to establish an inclement weather protocol for volunteers and serve as the staff contact for Trinity Communications team in decision making on program cancellation.
Work with the Executive Director on management of interns.
Work with the Executive Director to develop a system to track and follow up on individuals seeking services and resources.
Work with the Executive Director to develop policies and procedures across the Outreach area, including inventory and intake.
Provide weekly reports on assigned programs.
Collaborate with operations departments including facilities management, communications and marketing, and technology to ensure smooth and safe running of all outreach activities.
Develop partnerships with other institutions whose mission and goals are compatible with Trinity, in consultation with the Executive Director.
Represent Trinity Commons to others within and outside the Trinity community.
Perform all duties in a manner that promotes Trinity’s mission and core values.
Adhere to confidentiality rules and all other Trinity Church's policies, procedures, and rules.
Assume other related responsibilities and special projects as required.

Requirements

Outstanding judgment and discretion in handling sensitive matters.
Demonstrated experience organizing and facilitating health and wellness programs, events, and/or trainings.
Timely submission of monthly expenditures.
High attention to detail.
Excellent written and verbal communication skills.
Strong work ethic and passion for serving others.
Enthusiastic, energetic, creative, and flexible individual capable of juggling multiple priorities.
Proficient computer skills and comfort with virtual and office-based technology, including Zoom, Webex, MS Word, Excel, Teams, and PowerPoint.
Experience managing volunteers.
Strong organizational skills.
Outstanding interpersonal skills.
Exemplary customer service and hospitality skills.
Flexible and adaptable to new priorities, work demands, and policies.
Ability to manage and prioritize job responsibilities with minimal supervision.
May require non-traditional work hours/days.
Occasional evening and weekend responsibilities required.

Skills

Program coordination
Community organizing
Event planning
Health and wellness program facilitation
Volunteer management
Organizational skills
Interpersonal skills
Customer service
Hospitality
Computer proficiency (Zoom, Webex, MS Word, Excel, Teams, PowerPoint)
Communication (written and verbal)

Location

New York City

Work Type

Full-time
Hybrid

Experience Level

Minimum of 3 years’ experience with program coordination.
Minimum of 3 years working or volunteering directly with youth and/or families in non-profit or community-based settings.

Education Level

Bachelor's Degree required or 4 years demonstrated paid or volunteer experience with program coordination, community organizing, event planning or related experience.

Salary/Compensations

$78,600 to $89,500

About the Company

TRINITY’S NEIGHBORHOOD SUPPORT (NS) DIVISION TAKES A PLACE-BASED APPROACH TO FOCUS ON COMMUNITIES IN A HOLISTIC MANNER TO SOLVE FOR KEY CHALLENGES BY COMBINING TARGETED INVESTMENTS WITH ON-THE-GROUND SUPPORT. NS IS FOCUSED ON YIELDING CHILD, FAMILY, AND COMMUNITY WELL-BEING BY ADDRESSING THE AREAS OF EARLY CHILDHOOD EDUCATION, K-12 EDUCATION, POST-SECONDARY EDUCATION AND EMPLOYMENT PATHWAYS, ECONOMIC ASSETS, SOCIAL NETWORKS, AND HEALTH.