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About the Role

As a Sales Associate, you will be at the forefront of delivering an exceptional client experience, making every shopping moment memorable. You will build strong relationships with customers, curate personalized styling experiences, and bring fashion to life through your passion and expertise. Your role will involve assisting with wardrobe selections, creating an inviting and inclusive shopping environment, and inspiring confidence and self-expression through style. You will also contribute to the daily operations of the store, ensuring seamless efficiency on the sales floor and behind the scenes, maintaining visual standards, supporting colleagues, and sharing deep knowledge of our exclusive collections.

Responsibilities

Create a welcoming, elevated shopping experience with expert fashion advice.
Style clients with personalized wardrobe selections and full-range product recommendations.
Build and maintain a client book, fostering long-term relationships.
Encourage repeat visits through personalized follow-ups and exclusive offers.
Share insights on collections, craftsmanship, and brand heritage.
Guide clients through their shopping journey, ensuring a meaningful brand connection.
Support daily operations, including visual merchandising and floor maintenance.
Ensure stock is replenished and the store remains organized and inviting.
Drive sales, achieve personal and team goals, and support a thriving workplace culture.
Work closely with the team to create a motivating, results-oriented environment.
Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
Provide solutions that enhance the overall client experience.

Requirements

1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Passionate about styling, fashion, and delivering an exceptional client experience.
A strong communicator—friendly, engaging, and skilled at building relationships.
A team player with a positive, solution-oriented mindset.
Adaptable and flexible to thrive in a fast-paced retail setting.
Flexible availability, including evenings, weekends, and holidays, is required.

Skills

Styling
Fashion
Clienteling
Visual Merchandising
Sales
Customer Service
Communication
Teamwork
Problem Solving
Social media savvy (a plus)

Location

Sandro Meatpacking District

Work Type

Full Time

Experience Level

1+ years of experience

Salary/Compensations

$18—$22 USD

Benefits

Competitive base hourly pay
Individual commission
Sales incentives
50% shopping discount
Seasonal wardrobe offering
Cell phone contribution
Voluntary health plan
401(k)
Paid time off
Holiday pay
Paid parental leave
Pet benefits
Employee Assistance Program (EAP)
MAVEN Family Planning
Product knowledge training
Industry insights
Retail Stylist Program
Mentorship
Professional development support

About the Company

SMCP embodies the essence of Parisian elegance with its renowned brands, Sandro and Maje.
The company is committed to accessible luxury, bringing high-fashion designs and sustainability together.
SMCP operates in over 47 countries and is financially stable with a strong senior leadership team.
The company culture thrives on engagement, inclusivity, and corporate social responsibility.
SMCP aims to meet ambitious sustainability goals by 2030.
Collections reflect the dynamic interplay of casual elegance and evening sophistication.
SMCP is a forward-thinking company where innovation and sustainability come together.
The company focuses on growth, stability, and prioritizing internal mobility.
SMCP offers a culture that fosters creativity, engagement, and meaningful career opportunities.
Collections from Sandro and Maje blend timeless Parisian style with a contemporary edge.
SMCP is shaping the future of fashion with a strong foundation of growth, stability, and engagement.