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About the Role
The Sales Development Representative (SDR) team identifies and qualifies high-potential leads to drive business growth. This role fuels the sales pipeline, ensures excellent customer experiences, and offers professional development opportunities for aspiring account executives within a collaborative and inclusive culture.
Responsibilities
- Develop and qualify sales leads, establishing contacts for Cisco Networking products and services.
- Perform proactive prospecting through cold-calling, networking, and digital channels.
- Articulate Cisco's value proposition, assess customer needs, and guide them through the sales cycle.
- Utilize sales tools like Salesforce.com, Gong, and ZoomInfo for lead management and data integrity.
- Collaborate with leadership to achieve sales goals and prepare for promotion to an account executive role.
Requirements
- Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of relevant experience, High School Diploma + 4 years of relevant experience, Bachelors + 2 years of relevant experience) or Masters + 0 years of relevant experience.
- Proficient in using CRM software (e.g., Salesforce.com) and sales engagement tools.
- Skilled in prospecting activities, including cold-calling and leveraging online information sources.
- Understanding of sales cycles, lead qualification, and ability to articulate product and solution value propositions.
- Authorized to legally reside and work in the country of application without visa or employer sponsorship.
Skills
- CRM software proficiency (e.g., Salesforce.com)
- Sales engagement tools proficiency
- Prospecting (cold-calling, online information sources)
- Sales cycle understanding
- Lead qualification
- Value proposition articulation
- Relationship building
- Organizational skills
- Detail-oriented
- Time management
- Proactive approach
- Creative approach to lead generation
- Bilingual Communication (French and English - preferred)
Location
- U.S.
- Canada
Work Type
- Full-time
Experience Level
- Entry-level
- Early career
Education Level
- Certification or degree program
- Associates
- Apprenticeship
- Boot Camp
- High School Diploma
- Bachelors
- Masters
Salary/Compensations
- New York City Metro Area: $101,000.00 - $146,700.00
- Non-Metro New York state & Washington state: $97,400.00 - $141,400.00
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- Restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- Flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses (non-sales roles)
- Performance-based incentive pay (sales roles)
About the Company
- Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era.
- Innovating for 40 years to create solutions that power human and technology collaboration across physical and digital worlds.
- Solutions provide unparalleled security, visibility, and insights across the entire digital footprint.
- Experimenting and creating meaningful solutions fueled by technology and a worldwide network of experts.
- Fostering a culture of collaboration, empathy, and innovation to achieve global impact.
Equal Opportunity
- Cisco may use AI Tools to review candidate-provided details—such as skills, experience, location, and education—to determine how closely candidates match job criteria. AI Tools are intended to guide and support the recruitment team in identifying and prioritizing candidates but are not used in isolation or without human judgment.