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About the Role

The Council Communications Strategist manages media outreach, public information, and community engagement for the City Council District 1 Office. This intermediate-level role assists a City Council Member and serves as a liaison with other city organizations and agencies, chairs or facilitates citywide Boards or committees, and negotiates and resolves sensitive issues.

Responsibilities

• Prepares and reviews written correspondence, speeches, and other informational material.
• Handles public relations and develops communications and marketing strategies.
• Manages community outreach, newsletters, emails, updates, public meetings, or public forums.
• Attends meetings and provides staff assistance during meetings and attends to needs and requests of Council.
• Lead the office's digital communications strategy by planning, creating, and publishing high-quality content across multiple social media platforms.
• Create compelling visual and multimedia content, including graphic design, photography, videography, video editing, reels, and other short-form digital storytelling that aligns with the office's established brand and messaging.
• Develop innovative strategies to grow the office's digital presence by leveraging platform trends, analytics, and emerging best practices.
• Independently identify, capture, and produce content opportunities that highlight the Council Member's work, community engagement, policy initiatives, and District accomplishments.
• Draft engaging, accessible content for digital communications, including social media copy, newsletters, website content, and other public-facing materials.
• Support planning and execution of community meetings, town halls, press events, and other public engagements, including onsite photography, videography, and live content creation.
• Perform other communications and outreach duties as assigned.

Requirements

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required.
• You must provide proof of education from an accredited organization/institution.
• If you are in the military or a veteran, you will need to provide a copy of your DD- 214 prior to confirming a start date.
• A criminal background investigation may be required for financial responsibilities.
• Resume
• Cover letter

Skills

• Public information
• Marketing
• Public relations
• Media relations programs
• Municipal government functions and organization
• Customer service principles
• Federal, State and Local laws
• City practice, policy and procedures
• Oral and written communication
• Handling multiple projects and prioritizing
• Using computers and related software
• Data analysis and problem solving
• Planning and organizing
• Interpreting policies and guidelines
• Writing articles for publication
• Working with frequent interruptions and changes in priorities
• Leading and training others
• Establishing and maintaining good working relationships with other City employees and the public
• Digital-first mindset
• Creating original, on-brand content across multiple social media platforms
• Portfolio showcasing photography, videography, graphic design, and video editing
• Self-starter mentality
• Ability to work independently
• Identifying storytelling opportunities
• Managing multiple projects simultaneously
• Consistently deliver high-quality work with minimal supervision
• Proficiency with industry-standard creative tools such as Adobe Creative Suite, Canva, CapCut, or similar multimedia production software
• Strong visual storytelling skills
• Understanding of platform-specific content strategies, audience engagement, analytics, and emerging social media trends
• Strong organizational skills
• Sound judgment
• Attention to detail
• Ability to thrive in a fast-paced environment with competing priorities
• Commitment to collaboration, public service, and community engagement
• Passion for communications, digital media, journalism, public affairs, government, and community organizing
• Knowledge of Austin's political landscape
• Familiarity with local, state, and national public policy issues

Location

• Austin City Hall
• Telework opportunities are available

Work Type

• Full-time
• Evenings and weekends will be required

Experience Level

• Intermediate level role

Education Level

• Bachelor’s degree from an accredited college or university with coursework in Business Administration or Public Administration
• Experience may substitute for education up to a maximum of four (4) years

Salary/Compensations

• $73,000 - $84,500 annually

Benefits

• Low-cost medical, dental, vision
• Paid leave time
• Highly competitive retirement plan
• Training opportunities
• Generous leave
• Work-life balance programs
• Extensive benefits
• City of Austin Employees' Retirement System
• Access to public transit and bike-friendly infrastructure
• Wellness programs
• On-site fitness centers
• Mental health support
• Professional development and leadership opportunities

About the Company

• At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
• As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
• Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
• By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

• The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
• In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
• City of Austin is committed to compliance with the Americans with Disabilities Act.
• If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.