Director, Product Management (Visa Destinations) at Visa | San Francisco, United States | Rezi

Director, Product Management (Visa Destinations) at Visa

Director, Product Management (Visa Destinations)

Visa · San Francisco, United States

3 weeks ago

Director, Product Management (Visa Destinations)

Visa · San Francisco, United States

21 days ago
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About the Role

Visa Destinations is a strategic growth initiative focused on strengthening Visa's travel value proposition and enhancing cardholder experiences. This role will lead strategic product and platform portfolios, driving product strategy, roadmap execution, and solution design for digital experiences and platform capabilities. The goal is to translate business objectives into scalable products, accelerate innovation, and ensure successful execution of strategic initiatives.

Responsibilities

  • Define and evolve the vision, strategy, roadmap, and investment priorities for assigned product portfolios.
  • Identify opportunities to expand platform capabilities, improve customer experiences, and accelerate business growth.
  • Translate market opportunities, customer needs, and business objectives into product strategies and actionable roadmaps.
  • Develop business cases, product proposals, and prioritization recommendations.
  • Drive alignment across cross-functional stakeholders on product direction, priorities, and success metrics.
  • Drive prioritization decisions across competing business, technology, operational, and market needs.
  • Lead the development and evolution of strategic capabilities and experiences, including website and digital experiences, martech and content platforms, loyalty and benefits, offer and merchant ecosystems, marketplace and partner integrations, and AI-enabled experiences.
  • Identify and drive product innovations, including AI-enabled capabilities, personalization, automation, and emerging technologies.
  • Ensure product experiences align with broader objectives and customer needs.
  • Partner with Technology and Design teams to define scalable platform solutions and integration strategies.
  • Translate business objectives into clear product requirements, user stories, and delivery plans.
  • Evaluate build, buy, and partner opportunities.
  • Balance customer experience, business value, operational considerations, and technical feasibility.
  • Provide product leadership throughout the development lifecycle.
  • Lead end-to-end product lifecycle management from ideation through launch and optimization.
  • Establish and drive operating mechanisms that improve transparency, accountability, and delivery predictability.
  • Own delivery execution across product initiatives, driving accountability for milestones, dependencies, risks, and business commitments.
  • Challenge assumptions, delivery estimates, resourcing plans, and execution approaches.
  • Partner closely with Technology teams and external vendors to drive high-quality delivery.
  • Proactively identify, escalate, and resolve risks and obstacles impacting scope, quality, timelines, or business outcomes.
  • Act as a senior product lead for strategic technology, platform, and service partners.
  • Influence partner roadmaps and priorities.
  • Establish governance mechanisms and operating rhythms to drive execution excellence.
  • Hold partners accountable for delivery commitments, quality standards, service levels, and business outcomes.
  • Drive continuous improvement across partner relationships and delivery processes.
  • Lead large-scale initiatives spanning Product, Technology, Marketing, Design, Data Science, Legal, Operations, Client Services, and regional teams.
  • Influence decisions and drive alignment without direct authority.
  • Communicate product strategy, roadmap priorities, delivery progress, and business outcomes to senior leadership.
  • Foster a culture of accountability, collaboration, innovation, and execution excellence.
  • Represent initiatives in strategic reviews, governance forums, and leadership discussions.

Requirements

  • 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree or at least 3 years of work experience with a PhD.
  • 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree or 6+ years of work experience with a PhD.
  • 10+ years of product management, platform development, digital product leadership, or related experience.
  • Demonstrated success leading complex, cross-functional product initiatives from concept through launch.
  • Experience building and scaling digital platforms, customer experiences, or ecosystem-based solutions.
  • Strong understanding of web platforms, digital experiences, content management systems, marketing technologies, loyalty and benefits ecosystems, marketplace platforms, and partner integrations.
  • Experience managing strategic technology vendors and external partners.
  • Strong product management discipline, including roadmap development, prioritization, business case development, and product lifecycle management.
  • Ability to navigate ambiguity, simplify complexity, and drive informed decision-making.
  • Exceptional communication, stakeholder management, and executive presentation skills.
  • Payments, travel, commerce, loyalty, digital platform, or marketplace experience preferred.
  • MBA or advanced degree preferred.
  • Operate with a strong sense of ownership and accountability.
  • Bring executive presence and confidence when working across senior stakeholders and external partners.
  • Demonstrate a bias for action and a relentless focus on execution.
  • Balance strategic thinking with operational discipline.
  • Build credibility through product expertise, sound judgment, and delivery results.
  • Effectively influence decisions and drive alignment in complex, matrixed environments.
  • Lead through ambiguity while maintaining focus on business outcomes and customer value.
  • U.S. Applicants Only.
  • Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Skills

  • Product Strategy
  • Roadmap Execution
  • Solution Design
  • Digital Experiences
  • Platform Capabilities
  • Product Innovation
  • AI-enabled Capabilities
  • Personalization
  • Automation
  • Emerging Technologies
  • Platform Solutions
  • Integration Strategies
  • Product Requirements
  • User Stories
  • Delivery Plans
  • Product Lifecycle Management
  • Stakeholder Management
  • Executive Presentation
  • Payments
  • Travel
  • Commerce
  • Loyalty
  • Digital Platform
  • Marketplace

Location

  • Onsite (minimum 3 days/week)

Work Type

  • Hybrid

Experience Level

  • 10+ years of product management, platform development, digital product leadership, or related experience
  • 3+ years of work experience with a PhD
  • 8+ years of work experience with an Advanced Degree
  • 10+ years of work experience with a Bachelor’s Degree
  • 6+ years of work experience with a PhD
  • 8-10 years of experience with an Advanced Degree
  • 12+ years of work experience with a Bachelor’s Degree

Education Level

  • Bachelor’s Degree
  • Advanced Degree (e.g. Masters/ MBA/JD/MD)
  • PhD
  • MBA or advanced degree preferred

Salary/Compensations

  • $192,300.00 to $307,600.00 USD per year
  • May include potential sales incentive payments
  • May be eligible for bonus and equity

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program

About the Company

  • Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories.
  • Dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
  • Opportunity to create impact at scale, tackle meaningful challenges, and grow skills.
  • Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide.
  • Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career.

Equal Opportunity

  • Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status.
  • Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.