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About the Role

HelloFresh Canada is seeking a strategic and analytical Associate Director, Supply Chain Management to oversee Canadian operations performance. This role acts as the central nervous system for operations, understanding performance, identifying drivers of gaps, and influencing tech and operational prioritization. The ideal candidate is a systems-thinker who can translate complex supply chain metrics into actionable executive strategy.

Responsibilities

Maintain a holistic, end-to-end view of the supply chain by connecting with all Canadian Operations business units (Procurement, Planning, Logistics, FSQA, and Production).
Monitor weekly operational performance against budget and business plan, diagnosing root causes and drivers of performance gaps.
Serve as the Operations expert and Canadian Commercial business representative for Operations components of the Weekly and Monthly Business Reviews for the Canadian Senior Leadership Team.
Act as the primary interface between the Canadian business and North American Operations Platforms to influence strategic prioritization, alignment, and resource allocation.
Identify, onboard, and implement international best practices locally, and export successful Canadian operational workflows to the broader Operations network.
Organize and secure buy-in from cross-functional stakeholders to drive organizational-level adjustments without direct authority.
Analyze current business strategies to identify new opportunities for supply chain growth, structural efficiency, or cost savings.
Perform other duties as assigned.

Requirements

Undergraduate degree in Engineering, Supply Chain Management, Business, or a highly analytical equivalent field (MBA or specialized technical master's is a bonus).
5+ years of hands-on, progressive experience in complex, multi-site distribution networks, physical product scaling, or localized fulfillment operations.
Proven track record as a high-impact individual contributor with exceptional relationship and stakeholder management skills.
Demonstrated ability to influence, communicate, and partner with cross-functional leaders to drive performance without direct line authority.
Experience leading or heavily contributing to executive performance reviews (such as WBRs/MBRs) within a fast-paced corporate or operational framework.
Deep knowledge of supply chain dynamics, data frameworks, and process improvement methodologies (e.g., Lean Six Sigma, workflow automation).
Strong analytical and problem-solving skills, with advanced operational modeling capabilities.
Excellent organizational and time management skills.
Ability to thrive in an unstructured, fast-paced, and constantly evolving high-growth environment.
Able and willing to travel to Canadian distribution centers as required (up to 25%).
May be exposed to common allergens (e.g., peanuts, tree nuts, milk) in the work environment.

Skills

Supply Chain Management
Data Analysis
Stakeholder Management
Process Improvement
Lean Six Sigma
Workflow Automation
Operational Modeling
Executive Communication

Location

110 Spadina Ave. Unit 200, Toronto, ON, M5V 2K4, Canada

Work Type

Full-time

Experience Level

5+ years

Education Level

Undergraduate degree
MBA or specialized technical master's (bonus)

Salary/Compensations

$150,000—$160,000 CAD

Benefits

75% discount on weekly HelloFresh and Chefs Plate meal kits
50% off weekly Factor meal box
Health & Dental benefits from day 1
Health Spending Account
Unlimited access to the Headspace app
25% discount on GoodLife fitness memberships
Competitive RRSP matching program
Generous vacation and PTO
Parental leave top-up program
Development opportunities and L&D fund
Team socials and company days

About the Company

HelloFresh Canada is a food company focused on delivering meal kits.

Equal Opportunity

HelloFresh Canada is committed to diversity, equity & inclusion efforts with impactful ERG’s like FreshPride, Women Empowered and LIMES.