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About the Role
Women's College Hospital Foundation is seeking a collaborative, detail-oriented, and results-driven Manager of Donor Engagement & Impact to implement the Foundation's donor engagement and stewardship strategy, ensuring donors feel informed, valued, and connected to the impact of their generosity.
Responsibilities
- Implement the Foundation's donor engagement and stewardship strategy.
- Develop and deliver stewardship initiatives, donor communications, and impact reporting.
- Strengthen relationships, inspire philanthropy, increase donor retention, and demonstrate the transformational impact of giving.
- Translate strategy into execution and coordinate work across teams for a consistent, high-quality donor experience.
- Support the delivery of timely and thoughtful donor communications and stewardship activities.
- Lead the planning, coordination, tracking, and delivery of stewardship plans.
- Maintain and adhere to the donor engagement calendar.
- Manage the Foundation's donor stewardship program.
- Support the execution of the Foundation’s donor journey strategy across various donor segments.
- Manage and oversee annual engagement and stewardship activities for donor societies and affinity groups.
- Serve as the primary liaison for neWCHapter.
- Lead the planning and execution of donor meetings, appreciation events, gift announcements, and dedications.
- Ensure the accuracy and integrity of donor information through data entry and record management in Raiser's Edge (RE).
- Maintain accurate donor records for engagement, communication, and recognition.
- Provide timely reporting on Key Performance Indicators to Foundation leadership.
- Track deliverables outlined in gift agreements and build relationships with internal stakeholders.
- Develop stewardship communication templates and guidelines.
- Support the development of a comprehensive donor recognition program.
- Collaborate with hospital and internal teams on naming opportunities and coordinating installations.
- Work with vendors to ensure donor recognition is produced and installed.
- Directly supervise the Donor Experience Officer, providing direction, performance management, and professional development.
Requirements
- University degree and/or equivalent education.
- Minimum of 4-6 years of progressive experience in donor relations, stewardship, and fundraising.
- Strong verbal and written communication skills.
- Experience developing donor-facing communications and stewardship content.
- Excellent project management and organizational skills.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Strong attention to detail, particularly in donor data, reporting, and communications.
- Demonstrated ability to work collaboratively across teams and build strong relationships.
- Proven ability to work independently while contributing effectively to a collaborative environment.
- Proficiency in Microsoft Office software including Word, Excel, and PowerPoint.
- Proficient working with Blackbaud CRM or other related fundraising databases.
- Experience with Adobe Creative Cloud is considered an asset.
- Experience in fundraising, donor engagement, or stewardship within a healthcare or academic setting is considered an asset.
- Eligibility for merit pay.
- Conditional upon verification of credentials, completion of a health review, and proof of immunity and vaccination status.
Skills
- Project management
- Relationship-building
- Communication
- Donor engagement
- Stewardship
- Fundraising
- Data entry
- Record management
- Reporting
- Collaboration
Location
- Toronto, Ontario, Canada
Work Type
- Regular Full-Time
Experience Level
- 4-6 years
Education Level
- University degree or equivalent
Salary/Compensations
- $82,500 to $92,000
Benefits
- Comprehensive benefits
- Healthcare Ontario Pension Plan enrollment
About the Company
- For more than 140 years, Women’s College Hospital (WCH) has been developing revolutionary advances in healthcare.
- WCH advocates for healthcare equity and is a world leader in revolutionizing healthcare for women and advancing health system solutions for all.
- Women's College Hospital Foundation fuels the Hospital’s excellence in research and health care through community generosity.
- The Foundation plays a critical role in advancing the Hospital's agenda by supporting its extended mandate.
- Women's College Hospital Foundation is committed to fairness and equity in employment.
Equal Opportunity
- We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Foundation and Hospital community.
- Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy.