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About the Role

Austin Regional Clinic is one of central Texas’ largest professional medical groups with 35+ locations and is continuing to grow. We are seeking to add to our team.

Responsibilities

• Accurately and completely report and document status, care rendered, response to care, provider orders, and contacts with patients and/or other healthcare providers.
• Refill medication following the ARC refill protocols.
• Accurately and completely room patients, take and document vital signs, and prepare patients for provider examination.
• Follow clinic protocols and directions given by nursing team leader or supervisor.
• Perform diagnostic testing including EKGs, audiograms, tympanograms, spirometry, and visual screenings with appropriate reporting and documentation.
• Monitor inventory of medical and/or office supplies and equipment, ensuring proper stocking and that supplies are current and not expired. Order supplies as needed.
• Review Provider refill in basket and assist with daily medication refill requests using the ARC refill protocol.
• Review EPIC triage call in basket for any callbacks.
• Clean patient rooms as needed, including proper handling of dirty laundry.
• Ensure laundry cart is stocked with fresh linens daily.
• Assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after the exam. Report and document appropriately.
• Maintain equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc.).
• Adhere to all company policies, including OSHA, HIPAA, compliance, and Code of Conduct.
• Maintain regular and dependable attendance.
• Follow the core competencies set forth by the Company.
• Work holiday shift(s) as required by Company policy.
• Provide patients with educational materials as directed.
• Administer medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
• Review result note in basket and call/inform patients of normal lab results.
• Review provider instructions regarding abnormal results.

Requirements

• High school diploma or equivalent.
• Meet one of the following: Medical Assistant experience, CNA/EMT/PCT (or other comparable experience) providing direct patient care beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or Graduate of a medical assistant program.
• Six (6) months or more experience as a Medical Assistant preferred.
• Ability to administer medications & injections within scope of position within 90 days of hire.
• Knowledge of medical terminology.
• Excellent organizational skills.
• Excellent phone listening skills.
• Ability to multi-task in a fast-paced environment and manage competing priorities.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal & problem solving skills.
• Ability to work in a team environment.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to align own actions with those of other team members committed to common goals.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.
• Medical Assistant certification preferred.
• Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required.

Skills

• Medical terminology
• Organizational skills
• Phone listening skills
• Multi-tasking
• Customer service skills
• Verbal communication skills
• Written communication skills
• Interpersonal skills
• Problem solving skills
• Teamwork
• Computer skills
• Keyboarding skills
• Windows familiarity
• Adaptability
• Alignment with team goals
• Professionalism
• Recall and communication of information
• Application of instructions
• Organization of thoughts
• Common sense application

Location

• Central Texas

Work Type

• Full-time

Experience Level

• Entry Level
• Mid Level

Education Level

• High school diploma or equivalent
• Graduate of a medical assistant program

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• PTO
• 401(k)
• EAP
• Life Insurance
• Long Term Disability
• Tuition Reimbursement
• Child Care Assistance
• Health & Fitness
• Sick Child Care Assistance
• Development

About the Company

• Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years!
• We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow.