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About the Role

This role is responsible for maintaining inventory control and increasing the profit of an automotive dealership's parts department. It involves training new staff, managing returns, and providing customer assistance for both retail and wholesale clients. The position offers opportunities for growth, starting at an entry-level and potentially advancing to a parts counterman role.

Responsibilities

• Maintain inventory control and increase profit of automotive dealership parts department.
• Train all new counterman staff.
• Return all core and warranty request parts back to Nissan.
• Provide customers assistance to both retail and wholesale customers of Nissan parts.
• Generate part sales with companies and individuals through phone, e-mail, and Internet network system.
• Coordinate logistics for shipments by appropriate method.
• Communicate regularly with other Nissan dealerships and professionals.
• Organize parts by bin location via Reynolds and Reynolds computer software.
• Utilize Reynolds and Reynolds system to order, receive and stock all parts, materials and supplies require for daily operations of dealership.
• Deliver parts to various locations.
• Stock parts to appropriate locations in the department.
• Assist technicians get the right parts for repairs.
• Inventory warranty part returns to Nissan.

Requirements

• Navigate through different computer systems (internet, intranet) so find customer parts.
• Provide excellent customer service to local collision repair shops, including using the OEM CollisionLink program.

Skills

• Customer Service
• Inventory Management
• Sales
• Logistics
• Communication
• Computer Systems Navigation
• Microsoft Office Suite
• Reynolds and Reynolds Software
• CollisionLink Program

Work Type

• Full-time

Experience Level

• Entry Level

Equal Opportunity

• We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual attention, gender identity, national origin, veteran or disability status.