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About the Role

Mastercard's Network Products team delivers secure, scalable, and high-performance payment capabilities globally. This role supports the development, performance analysis, and operational execution of network-based payment products in North America, contributing to product lifecycle activities and ensuring successful delivery and optimization of network capabilities.

Responsibilities

• Support the development and enhancement of Network Products across switching, authorization, clearing, and related services
• Analyze product and network performance metrics to identify insights and improvement opportunities
• Contribute to product lifecycle activities, including requirements documentation, testing, pilot support, and implementation
• Collaborate with engineering, operations, and regional teams to track deliverables, resolve issues, and ensure timely execution
• Assist in delivering product performance updates, dashboards, and insights for leadership and stakeholder reviews
• Support onboarding and rollout activities for new product capabilities across issuers, acquirers, and partners
• Conduct impact analysis across network services to inform product strategy and optimization decisions
• Help develop and maintain product documentation, process artifacts, and knowledge repositories
• Participate in cross-functional initiatives to improve operational efficiency and enhance network performance
• Support go-to-market enablement activities, including preparation of materials and coordination with internal stakeholders

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field
• 2–5 years of experience in product management, payments, technology, or operations roles
• Strong analytical and problem-solving skills with the ability to interpret complex data sets
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Strong communication and stakeholder coordination skills
• Understanding of payment network fundamentals, including switching, authorization, clearing, and settlement processes
• Familiarity with Market Test and Commercialization phases of STUDIO and product lifecycle management
• Experience with transaction processing, or financial services technologies
• Exposure to data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
• Understanding of customer journey mapping and product design principles
• Data-driven mindset with the ability to translate insights into actionable outcomes
• Strong collaboration and cross-functional partnership skills
• Structured thinking with attention to detail and execution discipline
• Ability to navigate complex network ecosystems and processes
• Proactive, ownership-oriented approach with a focus on delivery and results

Skills

• Product Management
• Payments
• Technology
• Operations
• Analytical skills
• Problem-solving
• Data interpretation
• Priority management
• Communication skills
• Stakeholder coordination
• Payment network fundamentals
• Switching
• Authorization
• Clearing
• Settlement processes
• Product lifecycle management
• Transaction processing
• Financial services technologies
• Data analysis
• Data visualization
• Customer journey mapping
• Product design principles
• Collaboration
• Structured thinking
• Attention to detail
• Execution discipline
• Network ecosystems
• Process navigation

Location

• North America

Work Type

• Full-time

Experience Level

• 2-5 years

Education Level

• Bachelor’s degree

Salary/Compensations

• $75,000 - $120,000 CAD

Benefits

• Discretionary annual incentive program

About the Company

• Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
• Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
• We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
• Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
• Everyone wants easier ways to pay; we invent them.
• Checkout lines are slow; we speed them along.
• Merchants want more sales; we give them data and insights.
• People need financial access; we connect them.
• Corporate purchasing is complicated; we make it simple.
• Commuters are busy; we speed them on their way.
• Governments need greater efficiencies; we help create them.
• Small businesses are virtual; we give them access to a world of buyers.
• Retailers want to fight fraud; we provide the tools.

Equal Opportunity

• Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
• We hire the most qualified candidate for the role.
• In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
• All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.