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About the Role

Cleveland Clinic Medina Hospital is seeking a Health Unit Coordinator for their Float Pool. This PRN position offers the opportunity to support diverse populations across numerous departments and gain extensive experience in various healthcare specialties. The role involves performing administrative and clerical tasks, providing exceptional customer service to patients and families, and ensuring a positive patient experience.

Responsibilities

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and directing them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Handle various computer tasks, such as updating schedules and managing patient information.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Requirements

High School Diploma or GED
One year of experience in a customer service-related role
Experience with typing, computer training or equivalent coursework
Requires full range of motion, manual and finger dexterity and eye-hand coordination.
Requires frequent data entry, standing and walking for extensive periods of time.
Requires normal or corrected speech, hearing and vision.
Requires some exposure to communicable disease or body fluids.
Follows standard precautions using personal protective equipment as required.
Will be required to comply with the influenza prevention program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Skills

Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)

Location

Medina

Work Type

PRN
Nights

Experience Level

One year of experience in a customer service-related role

Education Level

High School Diploma or GED
College degree

Benefits

Outstanding, comprehensive offerings are an investment in your health, well-being and future.

About the Company

Cleveland Clinic Health System believes in a better future for healthcare.
Cleveland Clinic Medina Hospital is recognized for providing safe, patient-centered care that is timely, effective, efficient, and equitable.
Medina Hospital is a proud Magnet Hospital, the highest honor awarded by the American Nurses Credentialing Center for professional nursing practice.
The Float Pool offers caregivers the ability to support diverse populations across numerous departments, units, and/or locations within the Cleveland Clinic system.
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation.
Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States.
U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey.
Cleveland Clinic has 70,800 employees worldwide representing 140 medical specialties and subspecialties.
Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Equal Opportunity

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment.
All offers of employment are followed by testing for controlled substances.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.