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About the Role

Responsible for providing specific product and/or technical knowledge, advice, and support to Sales Representatives and customers. Works as a collaborative member of the sales team to market and sell the Company's product lines, providing insight to customers on current network situations.

Responsibilities

• Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
• Provides timely, technical support and problem resolution for field service questions.
• Supports Sales team with product modifications and engineering expertise for custom projects.
• Assists representatives and customers in evaluating and selecting products.
• Creates, reviews, and executes product test plans and cases, documents test progress, and reports results.
• Recommends products to meet customer needs.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
• Attend weekly sales meetings in person with the Sales Manager.
• Lives in proximity to sales territory and attend customer appointments in person.
• Other duties and responsibilities as assigned.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors, and our communities.

Requirements

• Sales Engineer is in the local office Monday - Thursday.
• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Skills

• Network Routing
• Network Security
• Unified Communications
• Wide Area Network (WAN)

Location

• Local office
• Proximity to sales territory

Work Type

• In person
• Variable schedule(s)
• Overtime

Experience Level

• 2-5 Years

Education Level

• Bachelor's Degree

Benefits

• Options, expert guidance, and always-on tools personalized to meet your needs.
• Support physically, financially, and emotionally through big milestones and in your everyday life.

About the Company

• Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next.
• Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market.
• Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
• At Comcast, you have the power to connect the world.
• Your career options are endless as you grow in your career.
• Explore your future with access to a variety of teams, locations, and resources in an expanding network.
• You can also explore additional opportunities at our company, NBCUniversal.

Equal Opportunity

• Comcast is an equal opportunity workplace.
• We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.