About the Role
Lead the end-to-end strategy, planning, and delivery of premium hospitality and sponsorship activations for a global brand within the Formula 1 landscape, ensuring exceptional guest experiences and alignment with sponsor objectives.
Responsibilities
- Define and oversee the end-to-end strategy for premium hospitality and guest programmes across major global sporting events.
- Provide strategic guidance on event concepts, program design, and execution plans, overseeing all phases of event delivery.
- Lead the planning and execution of site surveys, managing complex budgets and overseeing event branding.
- Work closely with global brand clients to understand their objectives and ensure hospitality experiences reflect their identity and values.
- Build trusted senior-level client relationships and lead client conference calls, meetings, and presentations.
- Develop and deliver client-ready event documentation including itineraries, staffing plans, run-of-show schedules, and post-event recaps.
- Shape guest experience strategy across multiple touchpoints, ensuring every element is considered and cohesive.
- Oversee the planning and delivery of guest services, including ticketing, registration, accreditation, accommodation, travel, transport, and on-site hospitality.
- Lead the design and implementation of premium VIP and executive-level experiences.
- Supervise the development and execution of hospitality spaces and guest environments.
- Ensure guest communication plans and guest management systems are implemented effectively.
- Manage resource across the account team and escalate pinch points and resource requirements.
- Oversee the procurement and management of key delivery partners, including hotels, transport providers, staffing agencies, and event suppliers.
- Work with stadiums, circuits, and event venues to secure and deliver premium hospitality infrastructure.
- Lead site visits and readiness checks to ensure operational excellence and compliance with safety and quality standards.
- Act as the senior operational lead on site at key global events, overseeing guest operations, supplier delivery, and quality control.
- Resolve challenges quickly and effectively on site.
- Manage a small team of 1–2 junior specialists, providing guidance, support, and clear direction.
- Oversee their day-to-day delivery work and professional development.
- Foster collaboration across internal teams and ensure smooth coordination with client stakeholders and suppliers.
- Act as a mentor and coach to direct reports, promoting an inclusive environment.
- Lead budgeting processes for hospitality projects, including forecasting, financial tracking, and reconciliation.
- Ensure programmes are delivered on time, within budget, and to the highest standards of quality.
- Oversee all project documentation.
- Support senior leadership teams in developing and presenting competitive proposals for new hospitality and events opportunities.
- Contribute strategic thinking, operational insight, and creative solutions to RFP responses and pitch processes.
- Leverage industry knowledge, delivery expertise, and best practices to help secure new clients and grow existing accounts.
- Lead key culture initiatives and demonstrate the importance of culture & values to the junior team.
- Be knowledgeable about the industry and strive for expertise.
- Ensure understanding and confident presentation of sponsorship processes.
- Be curious and focus on personal development through team management and leadership training.
- Discuss and agree clear performance objectives and L&D opportunities.
Requirements
- Proven Formula 1 event experience, with a deep understanding of the operational, logistical, and brand integration requirements unique to motorsport.
- Extensive knowledge of the global events industry, with strong insight into the sports, sponsorship, and premium hospitality sectors.
- Proven track record in delivering complex, multi-market hospitality programmes for global consumer brands.
- Deep understanding of operational planning, logistics, ticketing, accommodation, and transport for major international events.
- Expertise in corporate hospitality program management, including the ability to negotiate and manage a range of suppliers.
- Demonstrated ability to lead small teams and coordinate multiple stakeholders, suppliers, and delivery partners.
- Exceptional organisational and project management skills, with the ability to manage concurrent workstreams.
- Excellent communication and presentation skills, with confidence working directly with senior brand stakeholders.
- Strong commercial awareness and financial management skills including budget creation, forecasting, reconciliation, and proven success in overseeing large-scale budgets.
- Adept at working in fast-paced, high-pressure environments with significant international travel.
- Previous agency experience is highly desirable, particularly in a client-facing or hospitality delivery capacity.
- Proficiency in another language (in addition to English) is an advantage.
Skills
- Formula 1 event experience
- Global events industry knowledge
- Sports, sponsorship, and premium hospitality insight
- Operational planning
- Logistics management
- Ticketing
- Accommodation
- Transport management
- Corporate hospitality program management
- Supplier negotiation and management
- Team leadership
- Stakeholder coordination
- Project management
- Communication skills
- Presentation skills
- Commercial awareness
- Financial management
- Budget creation
- Forecasting
- Reconciliation
Location
- London
Work Type
- Hybrid
- Full time
- Permanent
Experience Level
- Director level
- Senior
About the Company
- MKTG Sports & Entertainment is a global integrated agency that help brands and rights holders move at the speed of fans.
- For over 20 years, we've ignited fandom and innovated activation in the world of sports and entertainment.
- We have strategised, created and driven partnerships for some of the world's biggest brands and power brands in the making.
- We are part of Dentsu Sports International, a global sports network comprised of MKTG Sports & Entertainment and Dentsu Sports.
- For over 120 years, innovation has been a core tenet of Dentsu's offering – exploring new ways to reach, engage and nurture relationships with audiences.
- Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by Dentsu's promise to clients: innovating to impact.
- Dentsu is committed to being a force for good, leading the way in building a more sustainable planet.
- Dentsu encourages its people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
- Dentsu creates opportunities for connection and collaboration between colleagues and clients, building a sense of belonging and having some fun along the way.
Equal Opportunity
- At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual.
- We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.
- We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic.
- Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
- We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles.
- If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
