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About the Role

Lead product execution and support the Forward Deployed Engineering (FDE) team, focused on disciplined execution, customer engagement, and end-to-end AI product lifecycle management. This customer-facing role requires familiarity or interest in the legal industry and how legal teams operate. You will work directly with corporate customers and FDEs to define, manage, and productize bespoke solutions into scalable AI capabilities.

Responsibilities

Partner directly with legal stakeholders to understand workflows, pain points, and operational constraints.
Oversee execution and delivery, supporting customer engagements alongside Forward Deployed Engineers.
Translate customer input into clear product requirements and acceptance criteria.
Own and maintain backlogs across FDE engagements, ensuring strong hygiene, prioritization, and transparency.
Ensure work is clearly scoped, sequenced, and tracked across discovery, build, validation, and hand-off.
Support dependency management and execution planning with engineering partners.
Manage product work from initial intake through development, launch, and transition to core product teams.
Ensure decisions, context, and learnings from deployments are well documented and reusable.
Support release readiness and communication with internal stakeholders.
Identify opportunities to convert customer-specific solutions into repeatable product capabilities.
Work with Senior Product Managers and core product teams to define when work should remain custom-specific versus when it should be generalized.

Requirements

4-6 years of product management experience, ideally in enterprise SaaS or integration/implementation-heavy environments.
Customer-facing interest or experience with legal teams, legal operations, or related enterprise workflows.
Strong organizational skills and comfort managing complex backlogs across multiple engagements.
Ability to translate ambiguous customer needs into clear product requirements.
Exposure to AI-enabled products, APIs, or workflow platforms is a plus.

Skills

Product Management
Enterprise SaaS
Integration
Implementation
Customer Engagement
Legal Industry Workflows
Organizational Skills
Backlog Management
Requirement Translation
AI Products
APIs
Workflow Platforms

Location

New York City, NY
San Francisco, CA
Los Angeles, CA
Irvine, CA
McLean, VA
Washington, DC
Ontario, Canada

Work Type

Hybrid
Full-time

Experience Level

4-6 years

Salary/Compensations

$104,900 USD - $194,700 USD (US locations)
$93,000 CAD - $143,000 CAD (Ontario, Canada)

Benefits

Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan

About the Company

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
Join us and help shape the industries that move society forward.
We are not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism.
Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.