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About the Role

This role operates at the intersection of data product management, AI, and business application support, requiring strong technical expertise, product thinking, and hands-on execution. The successful candidate will partner closely with business stakeholders, product managers, architects, engineers, and operations teams to design, develop, and enhance AI-enabled scalable products, deliver innovative solutions, and operational workflows that support risk intelligence, monitoring, investigations, and compliance programs across Visa's ecosystem.

Responsibilities

Drive AI transformation initiatives across PERC platforms by embedding Generative AI, Agentic AI, automation, copilots, and intelligent assistants into business and operational workflows.
Define and execute AI adoption roadmaps aligned with business objectives, governance requirements, and responsible AI principles.
Design AI-enabled product management workflows including discovery, requirements generation, backlog refinement, UX ideation, release readiness, and operational support.
Identify opportunities for summarization, classification, anomaly detection, investigation support, workflow automation, and decision intelligence.
Establish success metrics and value realization frameworks for AI adoption and productivity improvements.
Contribute to platform strategy, roadmap planning, and product execution aligned with ERP and PERC objectives.
Translate complex business, risk, operational, and data requirements into scalable platform capabilities.
Lead product lifecycle activities including discovery, roadmap planning, backlog management, release planning, UAT, and launch readiness.
Partner with architecture and engineering teams to evolve platform design, integrations, scalability, and resilience.
Develop business cases, data-driven recommendations, and prioritization proposals to support product and platform decisions.
Provide hands-on Business Application support, including intake, triage, prioritization, and resolution of user requests and incidents.
Manage and triage Business inquiries.
Coordinate the root cause analysis on recurring issues and drive long-term corrective actions with technology teams.
Support release validation, post-release monitoring, onboarding, access management, and user enablement.
Track and communicate operational metrics, support trends, and platform performance.
Own enterprise data product strategy including ingestion, transformation, enrichment, access, and consumption requirements.
Design scalable cloud-based data and API contracts supporting high-volume, multi-source data ecosystems.
Integrate internal Visa and external vendor data sources into unified platform capabilities.
Define and enforce governance standards, lineage, metadata, access models, and quality controls.
Drive data standardization and harmonization across multiple discovery sources and systems.

Requirements

8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
10–12+ years of experience in product management, analytics, AI transformation, or data platforms.
8+ years of experience in product management, data products, platform management, analytics, or related disciplines.
Strong experience designing and managing enterprise-scale data products and integrations.
Experience implementing or operationalizing Generative AI and AI-enabled solutions.
Hands-on experience supporting enterprise applications, issue triage, UAT, and release management.
Strong analytical, stakeholder management, and communication skills.
Ability to operate effectively in highly matrixed organizations.
Experience in enterprise AI transformation or modernization initiatives.
Experience in payments, financial services, fintech, fraud, risk management, or compliance domains.
Experience managing external vendors, analytics providers, and discovery data sources.
Experience with Tableau, Power BI, or similar business intelligence platforms.
Knowledge of AI agents, GenAI, and workflow automation platforms, and intelligent assistants.
Experience with cloud data platforms and distributed architectures.
Understanding of enterprise architecture and large-scale system design.
Demonstrated ability to influence cross-functional stakeholders and drive execution.
U.S. Applicants Only.

Skills

Generative AI
Agentic AI
Automation
Copilots
Intelligent assistants
Product management
Data products
Platform management
Analytics
AI transformation
Data platforms
Generative AI solutions
AI-enabled solutions
Enterprise applications
Issue triage
UAT
Release management
Analytical skills
Stakeholder management
Communication skills
Enterprise AI transformation
Modernization initiatives
Payments
Financial services
Fintech
Fraud
Risk management
Compliance
Vendor management
Analytics providers
Discovery data sources
Tableau
Power BI
AI agents
GenAI
Workflow automation platforms
Cloud data platforms
Distributed architectures
Enterprise architecture
Large-scale system design

Location

Austin, TX

Work Type

Hybrid

Experience Level

Sr. Consultant level
8+ years
5+ years
2+ years
11+ years
9+ years
7+ years
3+ years
10-12+ years

Education Level

Bachelor's Degree
Advanced Degree (e.g. Masters, MBA, JD, MD)
PhD
Bachelor's degree in computer science, Engineering, Data Science, Information Systems, Business, or related field.

Salary/Compensations

$152,200.00 to $243,700.00 USD per year

Benefits

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

About the Company

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world.
Progress starts with you.
Visa has a comprehensive benefits package for which this position may be eligible.
If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here.
Help us to uplift everyone, everywhere.
Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide.
Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career.
Your journey starts here — discover how we hire.
Ready to take the next step?
Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect.
Apply with confidence today!
Learn our recruiting process.

Equal Opportunity

Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.