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About the Role

The Clinical Manager is responsible for patient care in an assigned location/region, supervising administrative and clinical tasks, and supporting school staff with students exhibiting behavior challenges. This role involves developing intervention plans, conducting trainings, analyzing outcomes, and assessing behavioral needs.

Responsibilities

• Provide direct behavioral services to clients in individual and school settings.
• Provide supervision to clients in individual and school settings.
• Conduct behavioral and skills assessments and design treatment programs.
• Facilitate clinical case review team meetings.
• Review and approve treatment plans and reports from BCBAs, or create them if needed.
• Collect and graph data using technological programs like Microsoft Excel or behavioral software.
• Observe and supervise BCBAs, mid-levels, and BTs/RBTs regularly.
• Maintain client respect and confidentiality.
• Stay current with professional knowledge through workshops, publications, networking, and societies.
• Present client progress data at IEP meetings and other external meetings.
• Conduct and develop crisis management trainings.
• Facilitate and develop staff development and onboarding trainings.
• Serve as the Ethics and/or Compliance Officer.
• Serve as the liaison between parents/guardians, teachers, school administrators, and clinicians.
• Monitor staff billable hours to maximize client treatment hours.
• Conduct performance reviews of all clinical staff.
• Maintain and protect client well-being during treatment and crisis situations.
• Collaborate with a diverse team to provide optimal behavioral services.
• Attend staff trainings and agency meetings.
• Design clinical processes and procedures for the organization.
• Manage and assign caseloads and schedules.
• Monitor regional metrics such as productivity and profitability.
• Assess employee performance and provide constructive discipline.
• Plan, coordinate, and oversee patient care services.
• Perform other duties as assigned by the Director of Behavioral Services.

Requirements

• A minimum of 3 years of experience working with children, adolescents, and/or adults with various special needs.

Skills

• Analytical skills
• Leadership skills
• Problem-solving skills
• Exceptional communication skills
• Budgeting
• Performance evaluation processes
• Appropriate behavioral intervention strategies
• Learning theories and instructional methods
• Ethics, laws, and regulations of acceptable behavior interventions
• Developmental processes of children, adolescents, and adults
• Interpersonal skills for managing crisis situations
• Technology proficiency (Microsoft Word, Excel, PowerPoint, ABA software platforms)
• Correct English grammar, punctuation, and spelling
• Lead a team of BCBAs, Midlevels, and RBTS/BTs
• Use organizational behavior management (OBM) to shape agency staff behavior
• Assess situations and make proper judgments
• Understand behavioral situations and react accordingly in an ethical manner
• Objectively analyze crisis situations
• Respond quickly to emergency situations
• Handle aggressive and self-injurious behaviors of clients
• Communicate effectively and make recommendations to various agency staff and outside professionals, groups, or individuals
• Perform general clerical duties including maintaining accurate client records and preparing clear and concise reports
• Communicate effectively in both oral and written form with a diverse group of clients, parents/caregivers, school personnel, and other agency staff
• Use a computer and behavioral software to prepare documents and maintain client records
• Work independently and make decisions within the framework of established guidelines
• Follow guidance from senior level staff to enhance own professional development
• Work with a diverse team of professionals in a respectful manner
• Supervise clients and clinical staff during treatment sessions

Location

• Assigned location/region

Work Type

• Full-time

Experience Level

• 3 years of experience

Education Level

• Bachelor’s degree
• Master’s degree in behavioral science or related field
• Board Certified Behavior Analyst (BCBA)

About the Company

• Department: Education
• Reports To: Director of Clinical Services
• Supervision Over: Board Certified Behavior Analysts (BCBAs), Board Certified Assistant Behavior Analysts (BCaBAs), Mid-Levels, Registered Behavior Technicians (RBTs), paraprofessionals, and direct care staff

Equal Opportunity

• Bilingual applicants are strongly encouraged to apply