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About the Role

As a student housing Community Manager, you will be responsible for protecting, maintaining, and enhancing the value of the community while maximizing the resident living experience. This is accomplished by effectively directing and coordinating the community's overall operational activities.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
• Develop working income for operating the property by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participate in Cardinal U training as required and monitor Team Member participation in Cardinal U.

Requirements

• Four (4) years’ experience in property management.
• Strong working knowledge of leasing, marketing, construction, residential law and resident relations.
• Working knowledge of property management software; Entrata is preferred.
• Working knowledge of Microsoft Office Word, Excel, and the Google platform.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Ability to note deviations from financial plan, determine causes and provide recommendations on required action plans.
• Strong written and verbal communications skills.
• Ability to understand and carry out industry-specific written and oral direction.
• Positive, innovative approach to problem solving.
• Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach goals/objectives.
• Ability to work independently as a project leader and team member.
• Ability to relate well with others even while working at a distance or remotely.
• Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow through.
• Excellent time management and general organization skills.
• Neat, professional appearance.
• Strong client relations skills and previous supervisory experience is required.
• Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Skills

• Leasing
• Marketing
• Construction
• Residential Law
• Resident Relations
• Property Management Software
• Entrata
• Microsoft Office Word
• Microsoft Office Excel
• Google Platform
• Financial Statement Analysis
• Budget Preparation
• Operating Forecasts
• Written Communication
• Verbal Communication
• Problem Solving
• Project Leadership
• Teamwork
• Time Management
• Organization
• Client Relations

Work Type

• Full-Time

Experience Level

• 4 years of property management experience
• Previous supervisory experience

Benefits

• Bonus eligibility

About the Company

• Student housing Community Manager role.
• Work environment includes inside and outside apartment buildings, with exposure to elements.
• Physical demands include regular use of hands, talking, hearing, standing, walking, reaching, climbing, stooping, squatting, and ability to access all property areas.
• Ability to work inside and outside in all weather conditions.
• Ability to push, pull, lift, carry, or maneuver office products and supplies up to twenty (20) pounds.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Routine local travel may be required.