About the Role
Suralink is seeking a Sr. Product Manager who is relentlessly customer-obsessed and driven to deeply understand the needs of CPA firms, their users, and clients. You will translate insights into a clear product strategy and roadmap, shaping the industry and accelerating Suralink’s growth. You will own and execute the entire product development lifecycle, collaborating cross-functionally to ship impactful B2B SaaS products.
Responsibilities
- Directly engage with current and future customers to understand firm/user needs and market dynamics.
- Utilize discovery methodologies to run experiments and analyze data to guide decision making.
- Identify and shape product initiatives that transform the CPA industry and advance Suralink’s product strategy.
- Collaborate with Sales, Marketing, Customer Success, Product Design, and Engineering for aligned ideation and execution.
- Become an expert in Suralink’s product to champion use cases, capabilities, and value to drive internal knowledge and customer adoption.
Requirements
- 5+ years in a Product Manager role, with at least some B2B SaaS experience.
- Subject matter expertise in Audit or Tax is a bonus.
- Proven track record of delivering impactful results across both 0-1 and scaling products.
- Ability to inspire and align others to achieve common goals.
- Demonstrate a bias for action, pushing the pace and making quick decisions.
- Accustomed to using AI for insight identification, prototyping, and PRDs.
- Comfortable navigating ambiguity and skilled in risk-based decision making.
Skills
- Customer engagement
- Discovery research
- Product strategy
- Roadmap development
- Cross-functional collaboration
- Product evangelism
- AI utilization
Location
- Remote
Work Type
- Remote-first
- Full-time
Experience Level
- Senior
Benefits
- Remote-friendly policy
- Medical/vision/dental insurance
- Flexible PTO policy
- Ten paid holidays
- Parental leave
- Professional development allowance
- Community involvement
About the Company
- Suralink is the agentic automation platform for accounting professionals and their clients, leading the global charge in AI-driven accounting technology.
- Serves more than 50% of the top 100 enterprise accounting firms in the United States with over 800,000 users globally.
- Mission is to empower people to redefine efficiency in the accounting technology industry.
- Award-winning SaaS platform built for CPA firms, providing a simple, secure way to manage audit, tax, and advisory engagements.
- Recognized for growth, innovation, and culture.
- Fosters a highly collaborative, remote-first environment.
- Values: Customer Obsessed, Passionately Motivated, Constantly Improving, Team Focused, Highly Reliable.
