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About the Role

The Director, Risk Management is responsible for managing and coordinating a centralized first-line of defense (LOD1) risk and internal control program for Early Warning’s Enterprise Technology business lines. This role ensures risk programs and controls are implemented consistently and operate effectively across business lines, addressing strategic, operational, compliance, and financial risks. The role aligns with Enterprise Risk Management leadership on the 3LOD program structure for enterprise-wide consistency.

Responsibilities

Support the business line’s centralized LOD1 function, including strategic vision and implementation plans.
Act as business-line liaison to Enterprise Risk Management, Operational Risk Management, and Compliance in support of the company’s 3LOD program.
Work with Compliance and other Risk functions to understand and monitor applicable regulations and requirements, assess business impact, and drive projects to address needed changes.
Partner with Enterprise Risk Management in the execution of Risk and Control Self Assessments.
Partner with Business Continuity Management on business participation in BC/DR tests, and own/maintain required process and technical recovery plans.
Assist the business-line in managing third-party relationships, including performance and risk management.
Assist the business-line in designing and building process maps aligned with Early Warning’s Process Classification Framework.
Own and maintain business-lines’ process inventory and internal control environment inventory.
Design, maintain, and report metrics (KPIs and KRIs) demonstrating control effectiveness.
Identify and self-report issues through the ERM Self-Identified Issue Process.
Ensure risk remediation plans exist and are sufficient; track remediation plans to completion and ensure they are on-time and sustainable.
Support the business-line Risk Acceptance Forms (RAF) process, when applicable.
Drive periodic executive-level reporting regarding business risk management activities.
Develop a 1st LOD risk management governance process across business lines to support decision making and escalation regarding risks.
Deliver education and awareness of risk ownership essentials.
Continually monitor and update assessments of the control environment, keeping abreast of significant control issues, trends, and developments.
Perform internal control effectiveness test plans and procedures.
Lead a team of risk professionals in a matrixed organization.
Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Requirements

Bachelor’s degree in business administration, Finance, Accounting, Computer Information Systems, or other related field of specialty.
Typically, a minimum of 12 years of progressive experience in the financial services industry or within a three-lines of defense program.
Demonstrated success leading risk functions in a 3LOD environment.
Demonstrated ability to work effectively in a complex, highly regulated environment.
Excellent problem solver with effective change management skills.
Working knowledge of regulatory requirements specific to the business-lines.
Excellent communication, organization, and interpersonal skills, with demonstrated ability to collaborate and build trust in business partners.
Effective influence management skills.
Background and drug screen.
For CDO focus area: Knowledge and experience with model risk management and first line support for Chief Data Office.
Demonstrated success developing and implementing effective risk solutions for data management.
Experience interacting with executive management.
Demonstrated experience working in multiple risk disciplines including but not limited to product, regulatory and compliance, third party, reputation, competitive, etc.
Knowledge of COSO’s Internal Control – Integrated Framework, or similar.
Risk management, internal control, or internal audit certification(s) (e.g., CISA, CPA, CRISC, CISSP, or AAIR).
First line of defense risk management experience in a regulated financial institution.
Proficient in writing policies and procedures.
In depth knowledge and understanding of regulatory environment and its applicability to financial services and risk.
Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently.
Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.
Requires the ability to communicate with internal and/or external customers.
Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Skills

Risk Management
Internal Control
First Line of Defense (LOD1)
Three Lines of Defense (3LOD) Program
Regulatory Compliance
Operational Risk
Financial Risk
Strategic Risk
Business Continuity Management (BCM)
Business Recovery (BC)
Disaster Recovery (DR)
Third-Party Risk Management
Process Mapping
Process Classification Framework
Key Performance Indicators (KPIs)
Key Risk Indicators (KRIs)
Issue Management
Remediation Tracking
Risk Acceptance Forms (RAF)
Executive Reporting
Governance
Risk Tolerance
Education and Awareness
Control Environment Assessment
Internal Control Testing
Team Leadership
Model Risk Management
Data Management
Change Management
Influence Management
COSO Internal Control – Integrated Framework
Policy Writing
Procedure Writing

Location

Scottsdale
San Francisco
Chicago
New York
Phoenix, AZ

Work Type

Hybrid
Full-time

Experience Level

Director
12 years of progressive experience

Education Level

Bachelor's degree in business administration, Finance, Accounting, Computer Information Systems, or other related field of specialty.

Salary/Compensations

$154,000 - $193,000

Benefits

Discretionary incentive plan
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans
Company contributions to Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees.
11 paid company holidays
Paid volunteer day
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

About the Company

Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more.
As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide.
For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system.
We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies.
Our product solutions enable real-time funds availability for a variety of payment types through our payments network.

Equal Opportunity

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire.
This position is ineligible for employment Visa sponsorship.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws.
The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services® aims to make our recruitment process accessible to any and all users. If you have a disability or a special need that requires accommodation to navigate our website or complete the application process, please email recruiting@earlywarningservices.com for an assistance request.
View supplemental EEO is the law poster
Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination.
E-Verify Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce.
As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify.
Privacy Notice Effective: June 4, 2026 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants