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About the Role

The Fitness Director is responsible for the strategic oversight of all fitness operations, ensuring the delivery of professional, high-quality, safe, and innovative health and fitness services to members. This role shapes the overall fitness experience and culture, encompassing program management, staff development, and revenue generation.

Responsibilities

• Lead, motivate, and manage the fitness team to achieve or exceed budgeted sales goals.
• Conduct weekly sales meetings and provide monthly performance evaluations.
• Oversee staff performance, ensuring clear tracking, accountability, and addressing areas of improvement.
• Supervise the recruitment, interviewing, hiring, and training of fitness personnel.
• Ensure adherence to corporate policies and procedures.
• Facilitate ongoing education and certification for fitness staff.
• Develop, implement, and evaluate fitness programs that meet member needs and align with club objectives.
• Review and support the Group Exercise program, auditing Personal Training sessions and TEAM classes.
• Audit Group Exercise classes for quality, variety, and member satisfaction.
• Ensure exceptional customer service by implementing training, staff incentive programs, and continuous education.
• Demonstrate and support Invited’s service standards through staff training and daily practice.
• Collaborate with the General Manager to develop and execute quarterly strategic sales plans.
• Meet or exceed quarterly and annual fitness revenue targets.
• Maximize sales across all fitness-related departments, establishing and tracking sales goals.
• Provide weekly performance reports to ensure alignment with club and department objectives.
• Attend continuing education events to stay updated on industry trends.
• Ensure all staff hours and revenues are accurately recorded and verify payroll daily.
• Lead business development efforts, including profit and loss analysis.
• Oversee all fitness-related operations, including member services, communications, marketing, purchasing, budgeting, staffing, training, and supervision.
• Ensure the tracking of all hours, FitStarts, and new clients on the Leaderboard.

Requirements

• Bachelor’s degree in a health-related field.
• Minimum of 3 years in fitness management, with at least 2 years in a managerial role including budgeting experience.
• Minimum of 1 year of experience in strategic and operational business planning.
• Current required certifications: ACSM, NASM, ACE, PTA Global, NFPT, ISSA, CSCS or NSCA.

Skills

• Marketing and sales within the fitness industry
• Organizing and managing multiple fitness programs and activities
• Fitness program development and execution
• Exceptional customer service in a fitness or health club environment
• Engaging with members and assessing their fitness needs

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• 3 years in fitness management
• 2 years in a managerial role
• 1 year in strategic and operational business planning

Education Level

• Bachelor's degree in health-related field

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs

About the Company

• Invited is the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs.
• The Hills is a private golf and lifestyle club in Austin, Texas, featuring 72 holes across four championship golf courses.
• The club offers racquet sports, a 22,000 square foot wellness center, resort-style pools, event spaces, multiple dining outlets, and year-round social events.

Equal Opportunity

• Invited is an Equal Employment Opportunity Employer