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About the Role

The Product Owner Chapter Lead leads a team of Product Owners within cross-functional delivery teams, ensuring consistent and effective product ownership across the portfolio. This role maximizes value delivery by translating product strategy into prioritized backlogs, clear requirements, and delivery increments. As a senior leader for Product Ownership, the role provides leadership, coaching, and oversight to maintain delivery momentum and ensure measurable impact. It is central to enabling business change, improving product ownership practices, and focusing delivery teams on high-value outcomes. This management role is accountable for the performance, capability, and output of a team of Product Owners across multiple products, services, or value streams, solving moderately complex operational and delivery problems.

Responsibilities

Partner with the Principal Product Manager, Product Managers, and delivery leaders to ensure Product Owners are aligned to the product vision, strategy, roadmap, and business outcomes.
Ensure delivery activity remains focused on value, outcomes, and strategic priorities, with consistent translation of priorities into backlogs and sprint goals across teams.
Lead, coach, and develop a team of approximately 10 Product Owners, setting clear expectations, standards, and objectives for effective Product Ownership.
Build Product Owner capability in prioritisation, stakeholder management, backlog quality, and delivery discipline, providing guidance on complex issues and trade-offs.
Act as a senior point of contact for Product Ownership, fostering strong, trusted relationships across business, Change, Technology, and external partners.
Support Product Owners in effective stakeholder engagement, ensuring clear communication of progress, risks, dependencies, and decision-making.
Manage Product Owner allocation across value streams and ensure consistent adoption of Product Ownership standards and ways of working across squads.
Promote strong collaboration between Product Owners, Scrum Masters, and delivery teams to enable healthy, high-performing, and continuously improving ways of working.
Use data, insight, and feedback to solve moderately complex delivery and operational issues across multiple teams, guiding sound judgement within defined boundaries.
Support performance management, development planning, succession, and the effective adoption of product changes across people, process, and technology.
Support with the embedment of AI across the team and ensuring adoption is aligned to business outcomes.

Requirements

Proven experience in Product Ownership, product delivery, or a similar role delivering change in fast‑paced, complex environments.
Demonstrated experience leading, coaching, or managing Product Owners or comparable roles across multiple teams or products.
Strong ability to prioritise ruthlessly and manage competing demands using insight, data, and user feedback to inform decisions.
Excellent communication and stakeholder management skills, with the ability to engage effectively with both business and technical audiences.
Strong understanding of Agile or iterative delivery methods, including backlog management, user story development, and acceptance criteria.
Experience improving ways of working and driving consistency, quality, and delivery discipline across teams.
Comfortable navigating ambiguity, adapting quickly, and driving clarity and alignment for others.
Experience using delivery management tools such as Jira and Confluence.
Exposure to digital product development, value stream models, AI, or low‑code/no‑code platforms.
Experience in the insurance industry or Lloyd’s Market (desirable).
Certification as an Agile Product Owner or equivalent (desirable).

Skills

Product Ownership
Product Delivery
Agile
Iterative Delivery
Backlog Management
User Story Development
Acceptance Criteria
Stakeholder Management
Prioritisation
Data Analysis
Jira
Confluence
AI
Low-code/No-code Platforms

Location

Hybrid

Work Type

Permanent
Hybrid Working

Experience Level

Senior Leader
Management

Benefits

Great employee benefits that take care of your mental and physical wellbeing

About the Company

Hiscox is a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
With 3,000 employees and 32 offices in 12 countries, Hiscox offers opportunities for talented, ambitious individuals.
The company prioritises strong values such as integrity and courage, with a focus on doing the right thing for each other and customers.

Equal Opportunity

At Hiscox we care about our people.
We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.