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About the Role

This position is responsible for the resolution of moderate to high complexity and exposure claims, including those subject to disputes that must be resolved in mediation or litigation. The primary purpose is to handle claims from coverage inquiry through legal liability assessment and quantum analysis to timely and accurate resolution, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes to all stakeholders. The position involves increased decision-making responsibility within authority, minimal oversight, and providing training and technical referral for other team members.

Responsibilities

Confirms coverage of claims by reviewing policies and documents.
Analyzes coverage and communicates coverage positions.
Prepares coverage position letters and refers suspicious losses to SIU.
Conducts, coordinates, and directs investigation into loss facts and extent of damages.
Directs and monitors assignments to experts and outside counsel.
Evaluates information on coverage, liability, and damages to determine insured's exposure.
Sets reserves within authority or makes claim recommendations concerning reserve changes.
Negotiates and settles claims typically in litigation within authority.
Presents at roundtables to senior claims leaders and underwriters on cases going to trial.
Participates in special projects impacting the business.
Represents Markel at mediations, trials, and conferences.
Pulls and analyzes loss information for business stakeholders and presents information during meetings.
Serves as a technical resource to underwriting and assists with drafting policy wording.
Assists in training of new hires and provides assistance, guidance, and coaching to others within the claims department.
Provides input into maintenance of claims guidelines and best practice procedures.

Requirements

US Work Authorization required.
Markel does not provide visa sponsorship for this position, now or in the future.
No agencies please.

Skills

Excellent written and oral communication skills
Strong analytical and problem solving skills
Strong organization and time management skills
Ability to work autonomously in a fast paced environment
Experience in negotiation, mediations and monitoring trials
Ability to influence claims stakeholders and to effectively direct claims strategy
Strong litigation management skills
Ability to provide direction and guidance to defense attorneys and other experts while controlling expenses
Ability to deliver outstanding customer service
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Knowledge of tort and contract law
Strong desire for continuous improvement

Location

Hybrid

Work Type

Full-time

Experience Level

Minimum of 5 years of claims handling experience or equivalent combination of education and experience
Successful completion of 3 years as a Claims Examiner

Education Level

Bachelor’s degree or equivalent work experience
JD, advanced degree, or focused technical degree a plus
Must have or be eligible to receive claims adjuster license.
Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or Participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.)

Salary/Compensations

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Senior Claims Examiner is $78,000 - $107,250 with 15% incentive.

Benefits

Competitive benefit programs
Option to select from multiple health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays and floating holidays
Parental leave

About the Company

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better We enjoy the everyday | We think further

Equal Opportunity

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.