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About the Role
The student assistant position focuses on administrative support, instructional support, mentor, or specialized support while offering educational and career growth. This role provides excellent customer service and team support, requiring regular attendance and completion of professional development.
Responsibilities
- Provides excellent customer service to all students, faculty, staff, and campus visitors.
- Provides team support to colleagues, fostering a collaborative and productive work environment.
- Attends the workplace regularly, reports to work punctually, and follows a work schedule.
- Completes all required training and professional development sessions.
- Supports the mission, values, goals, and principles of the College.
- Performs additional duties/responsibilities as assigned by the supervisor.
- Answer phones, greet visitors, and provide general information or direct inquiries.
- Manage incoming and outgoing mail and small package deliveries.
- Perform data entry, maintain records, and update databases accurately.
- Assist with filing, scanning, and organizing documents.
- Schedule appointments, meetings, and manage calendars.
- Prepare and proofread correspondence, reports, presentations, and other documents.
- Assist with office supply inventory and ordering.
- Provide support for departmental events, workshops, or special projects.
- Maintain confidentiality of sensitive information.
- Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs.
- Addresses discipline-specific questions from students, offering clarification and guidance.
- Completes required Tutoring Certification after hire and provides one-on-one or group tutoring.
- Offers technical assistance on institution-specific learning platforms, software, and equipment.
- Completes campus/department-specific projects that may require independent research, data compilation, or specialized software application.
- Maintains strict confidentiality of all records, databases, and sensitive information.
- Manages small-scale research assignments or technical tasks.
- Responsible for operating certain specialized technical equipment or working proficiently in department-specific software.
- Provides support to the assigned area during college presentations, workshops, and campus events.
Requirements
- Undergraduate student awarded federal work study funds in financial aid package.
- Must meet the Satisfactory Academic Progress standards set by Dallas College.
- Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters.
- Must be a U.S. citizen or eligible noncitizen.
- You must not have any prior institutional balance or blocks.
- Student must have transportation to off-campus worksites.
- Completes required Dallas College professional development training hours.
Skills
- Excellent customer service
- Team support
- Professional conduct
- Data entry
- Record maintenance
- Database updating
- Filing
- Scanning
- Document organization
- Appointment scheduling
- Calendar management
- Correspondence preparation
- Report preparation
- Presentation preparation
- Proofreading
- Office supply inventory
- Office supply ordering
- Event support
- Workshop support
- Project support
- Confidentiality
- Tutoring
- Technical assistance
- Independent research
- Data compilation
- Specialized software application
- Technical equipment operation
- Proficiency in department-specific software
- Interpersonal skills
- Communication skills
- Ability to follow verbal and written instructions
- Basic computer proficiency
- Familiarity with common office software (e.g., Microsoft Office Suite)
- Ability to learn and adapt to new technologies, systems, and departmental procedures
- Basic skills in technology related to the area of work
- Above-average knowledge of equipment and/or regulations in the assigned academic area
- Ability to exercise judgment in performing routine tasks
- Ability to work independently with minimal supervision
- Ability to work collaboratively as part of a team
- Ability to maintain confidentiality and handle sensitive information with discretion
Location
- On campus
- Off-campus worksites
Work Type
- Part-time
- Work Study Program
Experience Level
- Student Assistant
Education Level
- Undergraduate student
Salary/Compensations
- Hourly Rate $23.78
About the Company
- Dallas College