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About the Role
Dow Jones is seeking a Sr. Director for AI Operations & Enablement, an operator-builder with strategic judgment and hands-on technical fluency in AI tooling. This leader will drive key Technology Operations priorities, reengineer workflows, and create scalable, AI-native operating models for a global news and information business.
Responsibilities
- Independently own and drive critical Tech Ops priorities end-to-end.
- Translate executive intent into structured plans, decisions, and outcomes.
- Represent Tech Ops in cross-functional forums.
- Lead wholesale process reengineering across Tech Ops and adjacent Product & Technology functions.
- Interview senior leaders and frontline staff to map current-state workflows, identify bottlenecks, and design AI-first rebuilds.
- Design target-state operating models to improve speed, quality, and cost.
- Define and own measurable efficiency outcomes.
- Prototype AI-enabled automations and internal tools personally.
- Use modern AI coding assistants and agentic development tooling.
- Integrate AI capabilities into the existing SaaS stack.
- Set the technical bar for "AI-native" operations.
- Build trusted relationships with leaders across Product, Technology, and business teams.
- Translate fluently between technical capability and business outcome.
- Drive enterprise-wide AI adoption.
- Influence more efficient governance processes.
- Convert one-off wins into reusable playbooks, frameworks, and internal products.
- Document, train, and enable others to extend the operating model.
- Identify when a workstream is mature enough to staff out and recruit/scale a team.
Requirements
- 15+ years of progressive experience spanning technology operations, product or program management, management consulting, or transformation roles with a clear pattern of taking on increasingly ambiguous, high-stakes mandates.
- Demonstrated ownership of cross-functional process reengineering at enterprise scale.
- Possess a strong System Thinking mentality.
- Hands-on technical fluency with modern AI tooling; comfortable building prototypes, automations, and internal tools yourself using AI coding assistants and agentic development environments.
- Read code, write code, and ship working software when speed matters.
- Working understanding of how AI is reshaping enterprise operations.
- Track record of operating as a trusted force-multiplier to a senior executive.
- Equally credible interviewing a C-suite leader and a frontline operator.
- Proven ability to balance strategic framing with tactical execution.
- Strong relationship-building instincts across Product, Technology, and business/GM stakeholders.
- Strong written and verbal communication — including the ability to translate technical decisions into business terms and back.
- Bias toward shipping, prototyping, and learning in public over polishing in private.
Skills
- AI tooling
- AI coding assistants
- Agentic development tooling
- AI-native operating models
- Process reengineering
- System Thinking
- Relationship building
- Written communication
- Verbal communication
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Senior Director
- 15+ years of experience
Education Level
- Bachelor's degree or equivalent practical experience
Salary/Compensations
- $205,000 - $250,000
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Insurance Plans
- Lifestyle Programs & Wellness Resources
- Education Benefits
- Family Care Benefits & Caregiving Support
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
- Financial Health Programs
- Cybersecurity Protection
About the Company
- Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events.
- Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.
- It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires.
- Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
- We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.