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About the Role

This position provides leadership and management for the facilities organization, ensuring the day-to-day implementation of policies, procedures, and programs for a well-managed and maintained building. The role emphasizes a positive response to tenant concerns, environmental health and safety, and quality programs in alignment with client goals.

Responsibilities

• Ensure day-to-day operations of multi-site facilities, including hard services, life-safety, engineering, site services, appliances, and general maintenance, consistent with C&W policies and client directives.
• Act as the primary client point of contact, responding professionally and promptly to requests.
• Supervise all maintenance programs and work orders for interior and exterior site conditions.
• Oversee and drive the implementation of contract programs to assess occupant needs and solve problems promptly.
• Prepare, review, and approve budgets, accruals, variances, financial reports, contracts, purchase orders, and expenditures.
• Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plans.
• Conduct regularly scheduled site inspections and track improvements.
• Assist with the creation and execution of regional and account level standardization programs and procedures.
• Hire, train, and motivate facility personnel, maintain positive staff relations, and conduct performance evaluations.
• Be thoroughly familiar with the service agreement and all its requirements.
• Manage all contracts, ensuring regular review, bidding as required, and verifying invoice accuracy.
• Assist in the development of capital budgets, including contributions to a five-year plan for maintenance, facility improvement, and cost reduction.
• Collect, analyze, and report statistical data for facility management objectives.
• Monitor vendor compliance with dress code and insurance requirements, and coordinate claims and access.
• Ensure all site-specific documentation and reports are completed accurately and on time.

Requirements

• Ability to read and understand construction specifications and blueprints.
• Proficient in understanding management agreements and contract language.
• Strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint).
• Strong discipline of financial management including financial tracking, budgeting and forecasting.
• Knowledge of Financial Systems (Yardi a plus).
• Skilled in Building Management Systems maintenance and monitoring.

Skills

• Communication Proficiency (oral and written)
• Financial Management
• Process Improvement, Execution, and Standardization
• Technical Proficiency
• Problem Solving/Analysis
• Leadership
• Teamwork Orientation
• Relationship Management
• Client Management

Location

• Multiple locations

Work Type

• Full-time

Experience Level

• 5-7 years of commercial high-rise, campus environment, and/or property portfolio management experience required
• Experience in commercial office facilities building management preferred
• Experience with professional office environments desired
• Experience with client relationship management preferred
• Experience in the development and implementation of programs to drive out cost inefficiencies preferred
• CMMS/Work Order Management experience preferred (Corrigo a plus)
• Experience with multiple site management experience preferred

Education Level

• Bachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration preferred
• Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended
• Other Engineering, Business or technical training or certifications preferred

Salary/Compensations

• $123,250.00 - $145,000.00

Benefits

• Health, vision, and dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid and unpaid time away from work

About the Company

• Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers.
• With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history.
• In 2023, we generated $9.5 billion in revenue from our core services.

Equal Opportunity

• C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
• C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics.
• Discrimination of any type will not be tolerated.
• Cushman and Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
• Discrimination of any type will not be tolerated.
• In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com.