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About the Role

The Senior Business Analyst acts as a liaison between business and development teams, driving software product success by recognizing strategic needs and tactical goals. This role requires managing stakeholder expectations across multiple teams with a solution-oriented mindset, converting business needs into clear solutions for end users and development teams within a big data environment.

Responsibilities

• Document and agree requirements with end users.
• Form concise and detailed documentation for the development team.
• Utilize techniques such as user stories, process maps, and design wireframes.
• Orchestrate ticket creation, refine tickets through estimation, and manage sprints using scrum master principles.
• Define User Acceptance test plans.
• Lead the technical team and undertake technical analysis with the business.
• Create business models incorporating process and data modelling.
• Develop a sound knowledge of the business domain and understand key system dependencies.
• Assist programme managers in overall project management and delivery.
• Contribute to effective presentations and workshops with key business stakeholders.
• Build positive relationships with business stakeholders and development teams.
• Facilitate regular meetings with stakeholders to gather requirements, update on progress, and address concerns.
• Communicate project status to executive-level business leaders and development team members.
• Manage the prioritization of the product backlog to align with business value.
• Acquire subject matter expertise and provide thought leadership in products and processes.
• Work with UX design teams.
• Work with the development team (local & offshore) to ensure on-time delivery.
• Drive coherent product development.

Requirements

• Demonstrable experience as a Business Analyst/Product Owner, or similar role.
• Strong track record across the full lifecycle of projects.
• Ability to communicate with business stakeholders, understand business pain points, translate requirements into solutions, and transfer knowledge to an Agile project team.
• Strong back-end skills, including solid experience in writing SQL queries and analysing data.
• End-to-end experience of the product and software lifecycles.
• Experience of project management/product ownership.
• Demonstrable evidence of analysing and documenting complex business processes / process mapping and managing with stakeholders.
• Proven track record working as a Senior Business Analyst/ Business Analyst.
• Help design solutions to problems using wireframes and other techniques.
• A proven track record in Software Development.
• Proven experience interacting directly with end users.
• Results-oriented with exceptional communication and interpersonal skills.
• Total and certified understanding of Agile project methodology.
• Ability to break solutions down into sprints working in an Agile project methodology.
• Experienced in defining Epics and User Stories.
• Strong understanding of key technologies and limitations.
• Able to command respect with Senior Business Managers.
• Business focused.
• Self-starter, strong initiative & leadership.
• Experienced in using Atlassian software (such as Jira for backlog management and Confluence for detailed product documentation) or equivalent tools.

Skills

• User stories
• Process maps
• Design wireframes
• Scrum master principles
• User Acceptance test plans
• Business models
• Process modelling
• Data modelling
• Agile project methodology
• Epics
• User Stories
• SQL queries
• Atlassian software (Jira, Confluence)
• Product backlog management

Location

• UK

Work Type

• Full-time

Experience Level

• Senior

Benefits

• Group Personal Pension Scheme (between 3% and 9%)
• Private Medical Insurance
• 25 paid days of annual leave
• Interest Free Season Ticket Loan
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)

About the Company

• We are Universal Music Group UK – the UK’s leading music-based entertainment company.
• We exist to shape culture through the power of artistry.
• We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.
• We are Universal Music Group, the world’s leading music company.
• We are the home for music’s greatest artists, innovators and entrepreneurs.

Equal Opportunity

• Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities.
• We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
• We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles.
• If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.