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About the Role

This position supports the Multi-Vendor Biomedical business by installing, troubleshooting, and servicing Biomedical Equipment at customer sites, focusing on customer relationship management through technical expertise.

Responsibilities

• Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
• Identify and resolve customer issues, providing appropriate communication and involving appropriate site service personnel.
• Establish priorities by assessing those communicated by the Site Manager, Site Team, or customer.
• Independently complete PMs, FCOs, installations, and all related tasks.
• Independently diagnose, resolve electronic, network, and mechanical problems.
• Resolve customer issues.
• Work flexible hours based on business needs, including overtime, weekends, and on-call rotations.
• Safely work with radiation sources and/or radioactive materials.
• Wear all required personal protective equipment.
• Travel when needed to Accounts located within the area.

Requirements

• 2+ years of experience servicing medical equipment.
• General biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
• Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.
• Knowledge and use of all necessary tools and test equipment is required.
• Must be able to successfully perform minimum Physical, Cognitive and Environmental job requirements with or without accommodation.
• US work authorization is a precondition of employment.
• The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
• Must reside within commuting distance to Glens Falls, NY.

Skills

• Technical knowledge
• Customer relationship management
• Electronic circuit boards
• Schematics
• Processors
• Computer hardware
• Applications
• Programming
• Systems functionality
• Electronic theory
• Mechanical theory
• Networking theory
• Tools and test equipment usage

Location

• Glens Falls, New York

Work Type

• Field role
• Full-time

Experience Level

• 2+ years of experience servicing medical equipment

Education Level

• Associate's degree in electronics or equivalent combination of education and experience
• BSEE/BSEET/BSME/BSMET preferred

Salary/Compensations

• Hourly pay range: $30.00 to $46.00, plus overtime eligible.
• On-call pay
• Training
• Advancement opportunities
• Other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.

Benefits

• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

About the Company

• Philips is a health technology company focused on improving people's health and wellbeing through meaningful innovation.
• For more than 130 years, Philips has been creating technologies and innovations that improve people's lives and support healthcare practitioners.
• Headquartered in the Netherlands and operating in more than 100 countries globally, Philips focuses on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.
• Philips maintains a drug-free workplace.

Equal Opportunity

• Philips is an Equal Employment and Opportunity Employer including Disability/Vets.
• It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.
• As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.
• To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.