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About the Role

World Market is seeking an Assistant Store Manager to partner with the Store Manager in leading a customer-first selling culture, analyzing business trends, and developing a high-performance team. This role involves ensuring operational excellence, maintaining visual brand standards, and supporting all store initiatives.

Responsibilities

• Model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
• Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high-performance, customer-focused team through training, recognition, and performance management.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
• Utilize all company planning tools to effectively schedule store associates to provide exceptional Customer Experience and support the needs of the business.
• Partner with Assistant Managers to ensure proper staffing to support both sales floor coverage and store workload.
• Assist the Store Manager with all timekeeping responsibilities, including scheduling, attendance management, and timekeeping functions.
• Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.
• Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.
• Address and resolve employee issues and/or concerns with the appropriate partnership.
• Support and maintain strong operational execution, inventory management, data integrity, and compliance routines.
• Support and maintain Loss Prevention routines to support profitability initiatives.
• Complete Direct Store Orders and validate proper receiving.
• Manage all supply/fixture ordering and any facilities and maintenance issues.
• Responsible for validating, reconciling, and filing all monthly paperwork.

Requirements

• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Must have the desire and potential to promote into a position of higher responsibility within 12 months.
• Must be willing and able to commute for a promotion within a 30–50-mile radius.
• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
• Minimum Age 21 years.
• Ability to lift up to 40 lbs.

Skills

• Leadership skills
• Excellent Customer Experience behaviors
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills that align with strategic initiatives
• Effective delegation and validation
• Ability to execute daily priorities efficiently

Location

• National

Work Type

• Full-time
• Part-time

Experience Level

• 2+ years leadership experience
• Potential for promotion within 12 months

Benefits

• Flexible scheduling
• Up to 30% shopping discount
• Wellness resources
• Anniversary and recognition programs
• Hands-on training for career growth
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program
• Prescription Drug Insurance
• Life Insurance
• Flexible Spending Accounts
• Commuter Benefits

About the Company

• For over 60 years, World Market has searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy.
• World Market is a national specialty retailer founded in San Francisco in 1958.
• We are beloved for our wide assortment of stylish, quality furniture, home decor, and thoughtful gifts in addition to offering one of the largest assortments of candy and international food and beverage favorites from around the world.
• We are especially renowned for our unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond as well as special and unique holiday decor, ranging from trendy and whimsical to time-honored and traditional.
• Our merchants search the globe for design inspiration, emerging trends, time-honored handicrafts, and foods and beverages that are beloved by different cultures and countries.
• Their mission is to provide a spirited shopping environment where customers can discover great quality and great value in our ever-changing, unique marketplace.
• World Market currently operates over 240 stores across the country in addition to our ecommerce site (worldmarket.com).
• We plan to continue growing with more stores opening in more places!

Equal Opportunity

• An Equal Opportunity Employer
• It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
• Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.