Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The International Rescue Committee (IRC) in New York is seeking a Data and Operations Intern to support the administrative, operational, and data management functions of a case management program serving asylum seekers in New York City. The intern’s contributions will play a meaningful role in supporting high-quality service delivery through improving program efficiency, supporting compliance with organizational and funder requirements, and strengthening the program’s ability to measure and demonstrate impact.

Responsibilities

Assist with the logistical aspects of purchasing, tracking, and distributing gift cards and other forms of client financial assistance in accordance with organizational and funder guidelines.
Support document organization and record maintenance in accordance with program and organizational standards.
Support the development, implementation, and testing of system and process improvements related to data management and program operations.
Assist in exploring technology-based solutions to improve efficiency and effectiveness.
Learn and utilize approved technologies including Box and Microsoft 365 applications such as Excel, Sharepoint, Power Automate, Bookings, Forms, and Power BI to support operational enhancements.
Conduct data quality assurance activities to identify and resolve inconsistencies, missing information, and data integrity issues.
Assist in routine data reviews and preparation of data dashboards and visualizations that support program reporting and decision-making.
Support documentation of workflows, procedures, and system processes to promote consistency and knowledge sharing across the team.
Provide occasional support for client-facing activities, including program orientation, intake, enrollment, and documentation collection.
Participate in team meetings, trainings, and program activities as appropriate.
Other duties as assigned to advance program goals and ensure effective service delivery.

Requirements

Interns must be based in the United States and either be enrolled in post-secondary institution or have graduated from a post-secondary institution within the past two years.
Currently enrolled in or recently graduated from a university, college, or other post-secondary program (Associate's, Bachelor's, Master's, or equivalent).
Individuals with at least two years of relevant professional or direct service experience may be considered regardless of educational background.
Strong interest in immigration, refugee and asylum issues, social justice, nonprofit operations, or related fields.
Proficiency in Microsoft 365 applications, particularly Excel, Word, and Outlook, with the ability to use digital tools for data entry, organization, and problem-solving.
Demonstrated ability to learn new technologies and adapt to evolving systems and priorities.
Strong attention to detail, organizational skills, and ability to manage multiple tasks effectively.
Strong written and verbal communication skills in English.
Commitment to maintaining strict confidentiality and adherence to data protection and privacy standards.
Ability to work collaboratively in a diverse, multicultural, and multilingual environment.
Demonstrated professionalism, cultural humility, and sensitivity when engaging with individuals who have experienced trauma and displacement.
Ability to engage respectfully in conversations addressing sensitive topics, including detention, deportation, domestic violence, housing instability, labor trafficking, and family separation.
Previous experience in social services, community-based organizations, immigration services, research, data management, or related fields is preferred but not required.
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct.
IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.
IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.
IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Skills

Microsoft 365 applications
Excel
Sharepoint
Power Automate
Bookings
Forms
Power BI
Data entry
Data organization
Problem-solving
Digital tools

Location

New York City

Work Type

Internship

Experience Level

Intern
Entry Level

Education Level

Associate's degree
Bachelor's degree
Master's degree
Post-secondary program

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $163 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
403b retirement savings plans with immediately vested matching
Disability & life insurance
Employee Assistance Program

About the Company

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.
A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.
The IRC in the United States welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities.
The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality.
These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.
The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild.
We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve.

Equal Opportunity

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.