Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Part-Time Team Lead plays a key role in driving sales, delivering exceptional customer experiences, and supporting store leadership in daily operations. This role is hands-on and sales-driven, combining personal selling with coaching and motivating team members to achieve individual and store goals. The Team Lead helps ensure Laline’s brand standards are consistently upheld, including visual presentation, merchandising, and back-of-house organization.

Responsibilities

Deliver and ensure consistently elevated, personalized customer experiences aligned with the Laline brand
Drive personal sales performance while coaching associates to meet and exceed goals
Act as Manager on Duty (MOD) during assigned shifts
Train, motivate, and support associates in selling techniques and customer engagement
Demonstrate expert knowledge of Laline products, ingredients, brand story, and company policies
Assist customers with product recommendations and self-care routines
Support store leadership in onboarding and training new associates
Help resolve customer concerns in the absence of the Store Manager or Assistant Manager
Communicate individual and team performance feedback to store leadership
Ensure adherence to company policies, procedures, and operational standards
Assist with scheduling coverage needs, breaks, and maintaining selling focus on the floor
Perform opening and closing duties as required
Support merchandising, visual standards, floor sets, and product replenishment
Execute POS transactions and management functions when acting as MOD

Requirements

Previous supervisory or key-holder experience in a retail environment (beauty or specialty retail preferred)
Proven ability to drive sales and lead by example
Strong customer service and interpersonal communication skills
Ability to coach, motivate, and support a team
Comfortable making decisions and resolving conflict in a team environment
Ability to analyze sales results and react to business needs
Proficiency with POS systems and basic computer applications (Excel, Word, Outlook)
Flexible availability, including evenings, weekends, holidays, and peak selling periods
May open or close the store and provide floor leadership coverage as needed

Skills

People Leadership
Results-Driven
Business Mindset
Adaptability & Resilience
Sales focus
Adaptability
Leadership
Sales
Customer service
Interpersonal communication
Coaching
Motivation
Decision making
Conflict resolution
Sales analysis
POS systems proficiency
Basic computer applications (Excel, Word, Outlook)

Location

Canada

Work Type

Part-Time
Onsite

Experience Level

Previous supervisory or key-holder experience in a retail environment

Salary/Compensations

$18.60

About the Company

Fox Group (10,000+ employees globally) is a leading, fast-growing retailer and partner of choice operating several well-known retail banners in Israel, Europe, and Canada. Fox Group is working towards being the number one leading group in the retail industry in Canada, currently operating Mango, Laline, and Fox Home. Nike is also part of Fox Group Canada, operated by Retailors. Laline, founded in 1999, brings its wholesome magic and unparalleled quality for all senses to thousands of people through 180+ stores worldwide. Laline designs products to empower women and make them feel amazing in their own skin, believing that scents create an extraordinary experience. Their products enhance all senses, offering a holistic experience that promotes wellbeing and relaxation. Laline cares for skin by creating exclusive innovative formulas infused with nature's benefits from high-quality ingredients, never tested on animals. They are committed to increasing the use of recycled material to reduce their eco footprint.

Equal Opportunity

Fox Group is an equal opportunity employer committed to diversity and inclusion and encourages applications from all qualified candidates, including those with disabilities. They will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Information received relating to accommodation will be addressed confidentially.