Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Affinity FCU is seeking an experienced, results-oriented, and service-focused individual to join our team of professionals. This role is responsible for delivering an exceptional member experience, building and deepening relationships, and helping members succeed financially by understanding their needs and offering appropriate products, services, and digital solutions.

Responsibilities

• Opening new accounts
• Enrolling new members in digital solutions
• Processing applications
• Resolving complex member issues
• Following up with members to ensure satisfaction and improve their financial well-being
• Engaging members in conversation to understand their needs
• Determining product, service, and digital options that align with member needs

Requirements

• 3 - 5 years banking experience in a platform role is required.
• Prior CRM experience, preferably Salesforce, is desired.
• Must possess excellent communication and interpersonal skills.
• Previous sales experience is essential.
• Must be technologically savvy, especially as it relates to self-service options.
• Must adapt well to new or non-traditional environments.
• Display a commitment to the community, to increasing member engagement and to Affinity’s corporate objectives.

Skills

• Communication skills
• Interpersonal skills
• Sales experience
• Technological savviness
• Adaptability

Location

• Bardonia, NY

Work Type

• Full-time

Experience Level

• 3-5 years banking experience

Salary/Compensations

• $57k-$60k

Benefits

• Competitive pay
• Target incentive
• Full medical/dental/prescription/vision coverage
• Comprehensive wellness program
• Mental wellbeing support
• Reproductive/family building benefits for both men and women
• 401(k) plan with company match
• Basic term life insurance coverage
• Flexible spending accounts
• Identity protection
• Profit sharing
• Generous paid time off
• Discounts on products and services
• Paid time off for volunteering
• Extensive educational and developmental opportunities
• Formal Education Assistance Program

About the Company

• Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity.
• Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team.
• With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability or sexual orientation.
• Explore career opportunities with Affinity and "Belong to something better."

Equal Opportunity

• Affinity Federal Credit Union is an Equal Opportunity Employer.
• Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner.