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About the Role

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Responsibilities

• Greeting every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes
• Ensures that all guests are dealt with in a professional, consistent manner
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area
• Follow all applicable Company Standard Operating Procedures

Requirements

• All associates must maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards is essential
• Associates may be required to work varying schedules to reflect the business needs of the hotel
• Attendance at all scheduled training sessions and meetings are required
• Fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities

Skills

• Diplomatically handle difficult situations and people
• Strong communication skills
• Reading and writing abilities
• Basic math skills
• Problem-solving abilities
• Reasoning abilities
• Motivating abilities
• Training abilities
• Ability to work a flexible schedule including nights, weekends and/or holidays

Location

• Buffalo, NY

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• High School diploma /Secondary qualification or equivalent

Salary/Compensations

• $16.00 per hour

Benefits

• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

About the Company

• Hotel Equities, a multi-award-winning hotel development and hospitality management company.