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About the Role

As Practice Director, Shopify Commerce, you will own the technical vision, delivery excellence, and business development strategy for our enterprise Shopify Plus practice. You will lead a global team of architects, engineers, and solution consultants, shaping how we design, build, and scale mission-critical commerce platforms for our largest clients. This role sits at the intersection of enterprise commerce architecture, active sales engagement, and talent leadership.

Responsibilities

Define and own the architectural patterns and best practices for enterprise Shopify Plus deployments, including headless/composable commerce, Shopify Functions, Markets Pro, and B2B capabilities.
Lead the design of end-to-end commerce ecosystems spanning Shopify Plus and adjacent enterprise systems—ERP (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia, Kenshoo), CDP/CRM (Salesforce, Segment, mParticle), PIM, OMS, and payment gateways.
Evaluate and stay ahead of emerging Shopify platform capabilities (e.g., Shopify Audiences, Checkout Extensibility, Editions releases) and translate them into client-ready solutions and internal playbooks.
Serve as the practice’s ultimate authority on technical feasibility, scalability, and integration strategy for Shopify Plus engagements.
Oversee technical delivery across global, cross-functional teams delivering enterprise Shopify Plus solutions, ensuring quality, performance, and client satisfaction at scale.
Establish governance frameworks, risk mitigation strategies, and delivery KPIs tailored to the pace and complexity of commerce platform engagements.
Act as a technical escalation point and actively unblock delivery teams, modeling the kind of senior leadership and decisiveness the practice requires.
Build, retain, and develop a high-performing team of Shopify architects, engineers, and solution leads—setting clear expectations, creating growth paths, and fostering a culture of technical excellence.
Own the technical narrative in the sales process: participate actively in discovery, solutioning, estimation, architecture design, and proposal development for Shopify Plus pursuits.
Partner closely with business development and account teams to identify upsell and cross-sell opportunities within existing Shopify Plus engagements.
Serve as a credible, senior technical voice in client-facing conversations—building trust, managing expectations, and positioning our practice as a strategic partner, not just a vendor.
Maintain and deepen relationships with Shopify’s partner and alliance teams, ensuring we are positioned for early access to new programs, beta capabilities, and co-sell opportunities.
Mentor and coach Shopify architects, technical leads, and engineers across regions—actively investing in their growth and career trajectories.
Drive Shopify-specific certification and enablement programs (e.g., Shopify Partner certifications, Shopify Developer certifications) and build learning paths that keep the team at the forefront of platform innovation.
Contribute to internal knowledge sharing, solution playbooks, case studies, and reusable architecture assets that accelerate delivery and sales across the practice.

Requirements

10+ years of experience in enterprise technology leadership within a consulting, systems integration, or agency environment—with at least 3–4 years specifically in Shopify Plus or a comparable enterprise commerce platform.
Deep, hands-on expertise in the Shopify Plus platform: Shopify Functions, Checkout Extensibility, Markets Pro, B2B, headless/composable commerce architectures, and the Shopify app ecosystem.
Strong command of the enterprise commerce technology stack surrounding Shopify Plus—including ERP integrations (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia), CDPs (Segment, mParticle, Salesforce Data Cloud), PIM, OMS, and payment platforms.
Proven track record of participating in or leading sales pursuits, proposals, and client-facing solutioning conversations—comfortable owning a technical narrative in a competitive deal.
Experience building, leading, and growing distributed technical teams—hiring, mentoring, retaining senior talent, and creating cultures of technical excellence.
Excellent communication and stakeholder management skills; able to operate fluently across executive, technical, and commercial audiences.
Shopify Partner Certification, Shopify Developer Certification, or Shopify Plus Certification (required or expected within 6 months of hire).
AWS/Azure/GCP Solutions Architect, TOGAF, SAFe, PMP, or equivalent—demonstrating both platform-level and enterprise architecture credentials.

Skills

Shopify Plus
Shopify Functions
Checkout Extensibility
Markets Pro
B2B capabilities
Headless/composable commerce
ERP integrations (SAP, Oracle, NetSuite)
Enterprise search (Elasticsearch, Algolia, Kenshoo)
CDP/CRM (Salesforce, Segment, mParticle)
PIM
OMS
Payment gateways
Salesforce Data Cloud
Technical vision
Delivery excellence
Business development strategy
Architecture
Solutioning
Talent leadership
Communication
Stakeholder management

Location

Ontario
Québec
Canada

Work Type

Full-time
Remote
Hybrid

Experience Level

10+ years of experience in enterprise technology leadership
3-4 years specifically in Shopify Plus or a comparable enterprise commerce platform

Salary/Compensations

$170,000-225,000 CAD annually

Benefits

Comprehensive insurance plan (Gold, Silver, or Bronze options with up to 80% employer contribution)
Short- and long-term disability coverage
Virtual healthcare services via Dialogue
Employee and Family Assistance Program
Complete mental health support program
$500 Personal Spending Account (for healthcare, gym memberships, transit, office supplies, RRSP contributions)
Retirement plan with 100% RRSP matching up to 4% through DPSP
Flexible vacation policy
Personal Technology Reimbursement ($30/month)
Winter holiday closures
Flexible scheduling

About the Company

Valtech is the experience innovation company that exists to unlock a better way to experience the world.
By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen.
Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Equal Opportunity

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
We review all candidates based on skills, experience, and potential.
We do not require information such as age, gender, marital status, or a headshot in your application.