Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Kitchen Hub is seeking individuals with an optimistic, proactive, and entrepreneurial mindset to join their dynamic team. This role is crucial in creating seamless and enjoyable experiences for customers, delivery drivers, restaurant partners, team members, and vendors, even during hectic periods.

Responsibilities

• Contribute positively to creating an unbelievable experience for customers and delivery drivers.
• Work with restaurant partners to efficiently run food from their space to the front-of-house.
• Ensure complete orders are expedited to the correct customer or driver.
• Assist customers with placing orders on kiosks and act as a Kitchen Hub expert.
• Resolve order issues efficiently and ensure positive customer interactions.
• Perform side duties including maintenance of dine-in and work areas, waste removal, sweeping, mopping, and ensuring restroom cleanliness.
• Fully participate in the facility Health & Safety program with a proactive approach to health, safety, and security.
• Communicate effectively with restaurant partners to help ensure operational standards are met.
• Problem-solve technical issues that impact the customer experience.
• Consistently follow operational procedures and identify opportunities for efficiency improvements.
• Assist with receiving deliveries as required.
• Perform other duties as requested by management.

Requirements

• 1-2 years of Customer Service experience with a genuine passion for creating the best experiences.
• Outgoing and friendly demeanor.
• Punctual, reliable, and able to maintain consistent attendance.
• Available to work flexible hours, including early mornings, evenings, weekends, and holidays.
• Positive, proactive, and solution-focused mindset.
• Strong attention to detail, organized, and tidy.
• Ability to lift up to 20lbs and exert well-paced mobility throughout a shift.
• Strong communication skills in spoken English.

Skills

• Customer Service
• Communication
• Problem-solving
• Organization
• Attention to detail

Work Type

• Part-Time
• Full-Time

Experience Level

• 1-2 years

Education Level

• Health and Safety Certification (asset)
• Food Handler Certification (asset)

Salary/Compensations

• $17.60/hour

About the Company

• Kitchen Hub is a company focused on creating experiences and delivering unbelievable customer service through an entrepreneurial mindset and professionalism.

Equal Opportunity

• Kitchen Hub welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.