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About the Role

The Automotive Service Valet plays a crucial role in delivering a seamless and positive service experience for customers, acting as the first point of contact to ensure they feel welcomed and valued.

Responsibilities

• Greet all customers entering the service area with a friendly and upbeat attitude.
• Assist customers by directing them to the appropriate department or staff member.
• Manage the service traffic flow and maintain efficient parking coordination.
• Confirm customer appointments and gather essential vehicle information, including name, VIN, tag number, mileage, and any visible vehicle damage.
• Safely drive and park vehicles as needed within the service area.
• Maintain a clean, safe, and organized service drive area.
• Inspect vehicles for cleanliness, damage, and compliance with dealership standards.
• Create key tags for vehicle identification.
• Remove protective materials from vehicles upon customer delivery.
• Follow proper procedures when returning vehicles, ensuring no warning lights are on.
• Assist with maintaining accurate records and key management.
• Provide exceptional customer service by thanking customers and encouraging safe driving.
• Keep up with uniform and equipment standards, including wearing a name badge and maintaining a charged headset.
• Support cleanliness and organization within the service center.

Requirements

• A friendly and professional demeanor with excellent customer service skills.
• Strong attention to detail and organizational abilities.
• Ability to drive both automatic and manual transmission vehicles.
• Valid driver’s license with a clean driving record required.
• Ability to work effectively in a fast-paced environment.
• Strong communication and teamwork skills.
• Prior automotive or valet experience is a plus.
• Reasonable accommodations may be made for individuals with disabilities.

Skills

• Customer service
• Attention to detail
• Organization
• Driving automatic transmission
• Driving manual transmission
• Communication
• Teamwork

Location

• Long Island

Work Type

• Full-Time
• 5-day work week

Experience Level

• Based on experience

Salary/Compensations

• $18.00 - $20.00 per hour

Benefits

• Medical & Dental Insurance
• 401(k) Retirement Plan with employer contributions
• Employee Discounts on vehicles, parts, and service
• Paid Time Off (vacation, sick, and personal days)
• Supplemental Benefits (disability, life insurance, etc.)
• Recognition Programs and Annual Awards
• Career Advancement Opportunities
• Professional Development Assistance

About the Company

• Westbury Alfa Romeo/Fiat is a proud member of the VIP Automotive Group of Long Island.
• VIP Automotive Group's mission is to create exceptional value for customers.
• VIP Automotive Group empowers employees to deliver unparalleled service and make every customer interaction memorable.

Equal Opportunity

• Westbury Alfa Romeo/Fiat and the VIP Automotive Group are committed to maintaining a workplace free from discrimination and harassment.
• Employment decisions are based on business needs, job requirements, and individual qualifications.
• We welcome and encourage all qualified individuals to apply.