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About the Role

The Patient Advocacy & Communication (PA&C) Head is a critical role for the Japan Oncology Business Unit (JOBU), responsible for establishing and executing external and internal communication and patient advocacy strategies. This role is key to building trust and enhancing the company's reputation, aligning with the vision to cure cancer. The PA&C Head will lead CSR and donation initiatives, ensuring strategic alignment with patient-centric priorities and effective communication to strengthen trust and reputation. Amplifying patient voices is central to driving business and delivering innovative medicines, informing clinical trial design, patient impact understanding, policy changes, and real-world insights into medicine impact. This function is integrated into one role due to the importance of patient advocacy and communications.

Responsibilities

Formulate short-, medium-, and long-term strategies for patient advocacy activities.
Build strong relationships of trust with patient advocacy groups.
Implement compliance through appropriate process management in collaboration with patient advocacy groups.
Build a mechanism for patients and their families to gain knowledge of cancer-related diseases and treatments.
Promote internal activities to deepen employee understanding of patients' and their families' feelings and provide support.
Support activities and events hosted by patient advocacy groups.
Formulate short-, medium-, and long-term strategies for internal and external communication.
Strengthen the reputation and brand of JOBU through effective means and content of communications.
Ensure transparency to external stakeholders through timely and appropriate information disclosure.
Conduct effective external communications through appropriate management of external media.
Enhance employee engagement through accurate and effective internal communication activities.
Develop and execute a CSR and strategic donation plan aligned with JOBU’s patient-centric vision and communication strategy.
Establish governance and ensure compliance for all CSR/donation activities, including due diligence, documentation, approval processes, and transparent record management.
Measure and communicate the impact of CSR and donation initiatives through clear objectives, KPIs, and internal/external communications.
Demonstrate leadership in managing broader business and making decisions as a member of the Japan Oncology Leadership Team (JOLT) and Global Oncology Patient Advocacy & Communications Leadership Team.
Hire, coach, develop, inspire, motivate, and retain team members.
Elevate organizational capabilities for sustainable operations.
Partner with cross-functional groups by providing expertise, insights, and well-founded recommendations.
Create a compelling and robust development and succession plan for the position.

Requirements

Minimum of 5+ years of experience in developing and executing communication strategies (Investors Relations / Customer Relations / Employee Relations) by effectively managing external vendors, agencies, and media.
Ability to demonstrate agility to adapt to fast-changing external environments.
Project management skills in resourcing and timelines, with the ability to provide hands-on coaching to team members.
Keen interest in new digital technology.
Experience in managing people/a team.
Experience in leading change management.
Excellent capability to manage multiple projects in parallel in collaboration with related functions.
Excellent communication skills and the ability to influence, lead, negotiate, and work effectively at all levels within a matrix and multicultural environment by embracing “Diversity and Inclusion”.
Enthusiasm, confidence, and the ability to develop the capabilities of the organization and individuals within the team.
Capability to demonstrate enterprise strategic thinking, initiative, and creativity.
Strong ability in problem identification and problem-solving with prioritization in implementation.
Native-level Japanese speaking, writing, and reading skills are required.
Ability to communicate or understand written or listening in local Japanese language after appointment (N-3 level within 6 months to reach N-2 level within a year upon assignment).
Excellent English writing and speaking skills to work effectively with a global organization.

Skills

Communication Strategies
External Vendor Management
Agency Management
Media Management
Agility
Project Management
Digital Technology
Team Management
Change Management
Cross-functional Collaboration
Influencing
Negotiation
Diversity and Inclusion
Strategic Thinking
Initiative
Creativity
Problem Identification
Problem Solving
Patient Advocacy
Internal Communication
External Communication
CSR
Donation Management

Location

Nishonbashi Hon-cho, Chuo-ku, Tokyo, Japan

Work Type

Hybrid working style with on-site and remote (required working in the office about 30% of business days)
Employee
Regular
Full time

Experience Level

Minimum of 5+ years working experience in developing and executing communication strategies

Education Level

BA/BS degree
MBA or relevant Master degree is preferred

Benefits

Allowances: Commutation, Housing, Overtime Work etc.
Salary Increase: Annually
Bonus Payment: Twice a year
Holidays: Saturdays, Sundays, National Holidays, May Day, Year-End Holidays etc. (approx. 123 days in a year)
Paid Leaves: Annual Paid Leave, Special Paid Leave, Sick Leave, Family Support Leave, Maternity Leave, Childcare Leave, Family Nursing Leave.
Flexible Work Styles: Flextime, Telework
Social Insurance
Retirement and Corporate Pension
Employee Stock Ownership Program

About the Company

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do.
We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine.
Here, everyone matters and you will be a vital contributor to our inspiring, bold mission.
At Takeda, you will make an impact on people’s lives – including your own.
Takeda is a global values-based, R&D-driven biopharmaceutical leader.
We are guided by our values of Takeda-ism, which incorporates Integrity, Fairness, Honesty, and Perseverance, with Integrity at the core.
They are brought to life through actions based on Patient-Trust-Reputation-Business, in this order.
Oncology Business Unit (OBU) is an independent business unit with all core functions (e.g. Patient Advocacy & Comms, Medical Affairs, Access, ComEx, Business Operations, Marketing, and Sales) embedded within the BU to ensure agile and flexible decision making in the fast-changing world.
Japan OBU, established in 2015, is fully responsible for the oncology business of Takeda in Japan, and reports directly to the Global OBU structure.
This structure enables the organization to take the advantage of close connection with the Global Organization, as well as to foster the mindset of a biotech-like agility.
It has more than doubled its business and organization in the past few years, and will be the key driver for growth of GOBU in the coming years with multiple launches expected.

Equal Opportunity

Takeda is an equal opportunity employer.
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