Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Serve as the technical bridge between prospects, customers, and internal teams, driving the evolution of the AI Governance and Control (AIGC) platform. Your role involves technical storytelling, building proof of value plans, and translating real-world requirements into product feedback.

Responsibilities

• Own all pre-sale technical activities from discovery through POV completion and close, collaborating with customers to demonstrate how Harmonic simplifies data protection for the GenAI era.
• Work with the US/North America sales team to close new business opportunities and support existing customers.
• Act as the voice of the customer internally, translating technical blockers and requirements into actionable product feedback.
• Collaborate with product and marketing to turn deep technical insights into compelling content and messaging.
• Contribute to the SA team's technical assets library, including demo environments, integration scripts, and POV playbooks.
• Stay informed about the competitive landscape to help shape our story and highlight Harmonic's unique value.

Requirements

• A proven track record in a solutions engineering or presales engineering role within the enterprise security space.
• Hands-on experience with AI productivity tools (e.g., ChatGPT, Gemini, Perplexity, Claude, GitHub Copilot, Cursor) and an understanding of how they handle sensitive data in enterprise environments.
• Demonstrated ability to thrive in fast-moving environments, manage competing priorities, and make sound judgment calls.
• Hands-on experience deploying and managing software in enterprise environments, including working with MDM solutions (e.g., Intune, JAMF, Kandji).
• Comfort operating in ambiguity, using new tools, and troubleshooting live issues under pressure.
• Scripting experience (Python, shell, PowerShell, or similar).
• A proactive, hands-on mindset with a focus on ownership and problem-solving.
• Experience in customer-facing post-sales roles such as technical customer engineering or technical account management (Bonus Points).
• Familiarity with value-driven solution selling, connecting technical capabilities to customer business outcomes and articulating ROI (Bonus Points).

Skills

• AI productivity tools
• Enterprise security
• Solutions engineering
• Presales engineering
• Technical storytelling
• Proof of value (POV) planning
• Product feedback translation
• Content and messaging development
• Technical asset creation
• Competitive analysis
• MDM solutions (Intune, JAMF, Kandji)
• Scripting (Python, shell, PowerShell)
• Value-driven solution selling
• ROI articulation

Location

• US/North America

Work Type

• Hybrid

Experience Level

• Enterprise security experience
• Solutions engineering experience
• Presales engineering experience

Benefits

• 401K
• Pension plan
• Generous PTO
• Flexible hybrid work

About the Company

• Harmonic Security governs AI usage by humans and agents with its AI Governance and Control (AIGC) platform, providing security teams with real-time visibility and control across tools and workflows.
• The company operates at the intersection of AI and cybersecurity, building solutions to protect sensitive data in real time with minimal friction.
• Harmonic Security was named to the Rising in Cyber 2026 list and is backed by investors N47, Ten Eleven Ventures, and In-Q-Tel.
• The company's mission is to help enterprises adopt AI safely and at scale, with an AI-First by Design approach where employees leverage AI tools to enhance their work.
• Harmonic fosters an environment of transparency, creativity, continuous learning, and offers opportunities for employees to shape the product, culture, and direction of the company.