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About the Role

The Housekeeping Attendant/Houseperson is responsible for maintaining high standards of cleanliness and maintenance in assigned guest areas and public spaces. This role ensures all housekeeping operations align with Hotel X Toronto's standards and procedures, responding to guest requests and managing inventory.

Responsibilities

• Maintain all Public areas, including cleaning furniture, ledges, floors, frames, hinges, garbage cans, tables, and light fixtures.
• Clean turn around areas, all entrances, and entrance mats.
• Clean all washrooms, empty garbage containers, and wipe/clean inside and outside.
• Clean sinks, partitions, receptacles, and chrome fixtures; disinfect all surface areas of toilets and replace supplies.
• Ensure the cleanliness and maintenance of all guest floors and related areas.
• Maintain high standards for all housekeeping operations and be knowledgeable of Hotel X Toronto's policies, procedures, and operational standards.
• Care for and maintain equipment during each shift, reporting any defaults to the Assistant Housekeeping Manager.
• Collect garbage from all areas, including hotel grounds and parking lot.
• Dust and wipe down all surfaces, chairs, shelves, and picture frames.
• Clean the administrative office for the hotel.
• Polish all stainless steel/chrome surfaces, including elevators.
• Vacuum public areas and offices.
• Steam clean and spot clean all carpeted areas.
• Deliver guest dry cleaning and laundry as needed.
• Prepare and deliver required par stock of all linen for all guest floors, ensuring inventory for Room Attendants is stocked.
• Keep accurate records of daily productivity.
• Respond to HOTSOS calls for guest item deliveries (cots, cribs, towels, etc.).
• Follow all job safety standards and procedures.
• Know all emergency procedures and respond accordingly.
• Wear Personal Protective Equipment (P.P.E.) when required (gloves, goggles, back support for chemicals).
• Comply with hotel policies and procedures, and wear uniform and name badges.
• Perform other tasks as assigned by management.
• Practice the recycle of linen and toweling as per hotel procedures.
• Clean and make up guestrooms as needed, including rubbish removal, bed making, dusting, vacuuming, carpet spot cleaning, bathroom cleaning, and replacing guest supplies.

Requirements

• Minimum of 1 year cleaning experience in a Hotel or related industry.
• Ability to communicate effectively with all levels of guests, employees, and management.
• Good organizational and problem-solving skills.
• Good oral and written communication skills.
• Ability to lift up to 70 pounds.

Skills

• Communication skills
• Organizational skills
• Problem-solving skills

Location

• Hotel X Toronto

Work Type

• Full-time

Experience Level

• 1 year

Salary/Compensations

• Up to the midpoint of the pay range, with potential for up to the range maximum for exceptional candidates.

About the Company

• Hotel X Toronto is committed to accommodating people with disabilities as part of its hiring process.
• This posting represents a current vacancy and Hotel X Toronto does not use artificial intelligence to screen, assess, and/or select applicants.

Equal Opportunity

• Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process.