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About the Role

Hex is seeking a Senior Product Manager, Growth to join our Growth & Monetization group. This role focuses on new user activation, pricing, billing, and new product initiatives. You will ensure a magical first experience for new users, facilitate a swift path-to-value, and transform their workflow. The ideal candidate is adept at analyzing funnel metrics and understanding customer pain points, owning the roadmap, and driving measurable business impact through cross-functional partnerships.

Responsibilities

Own the trial-to-paid funnel, focusing on conversion from trial to purchase.
Identify user drop-off points, form hypotheses, and implement strategies to improve onboarding, activation, checkout, and sales outreach.
Maximize seat expansion by optimizing how customers grow on Hex, including new user activation, paid seat promotion, and contraction reduction.
Collaborate with GTM and lifecycle teams on PLS signals and automation to engage the right accounts at the right time.
Run a cross-functional growth pod, partnering with software engineers, designers, growth marketers, lifecycle marketers, and data teams.
Prioritize effectively, set an ambitious pace for shipping, and maintain team focus on business objectives.
Define key metrics, build dashboards, and track experiment results.
Determine the appropriate use of A/B testing versus product sense.
Proactively identify opportunities by combining data insights with customer empathy.

Requirements

5+ years of product management and/or growth experience with a proven track record of improving business metrics.
Experience in a PLG or PLS company, understanding the interplay between product, sales, and growth loops.
Business owner mindset with accountability for funnel conversion and revenue growth.
Understanding of both quantitative (e.g., churn rate trends) and qualitative (e.g., price-to-value perception) aspects of growth.
Excellent communication skills, capable of distilling complex information for leadership and discussing implementation details with technical teams.
Ability to ship quickly, iterate, and thrive in an ambiguous, growth-stage startup environment.

Skills

Product Management
Growth Marketing
Funnel Optimization
Data Analysis
Customer Empathy
Roadmap Ownership
Cross-functional Collaboration
Experimentation Methodologies
Quantitative Reasoning
Qualitative Reasoning

Location

Work Type

Hybrid (1-2 days per week in office)

Experience Level

Senior

Salary/Compensations

$189,000 - $236,000

Benefits

Market-benched salary & equity
Comprehensive health benefits
Flexible paid time off

About the Company

Hex is a growth-stage startup.
Hex Technologies uses AI-assisted tools as part of our application review process.

Equal Opportunity

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.