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About the Role

The Central Talent and Capacity team plays a pivotal role in helping the firm achieve operational excellence and business objectives by ensuring optimal resource utilization. This role involves working on diverse activities in a fast-paced environment, suitable for those who can challenge senior stakeholders and are future-focused. An exciting opportunity exists for someone to join a team focused on excellence with the chance to develop in resource management.

Responsibilities

Support practice colleagues who are client-facing with resourcing solutions.
Drive resource strategy for your business unit and manage a large pool of resources split across offices nationally and across different business operating units.
Forecast future resourcing needs based on the firm's pipeline and business plan.
Work with, collaborate with, and challenge stakeholders at all levels of the business.
Engage with and work collaboratively with other customer service lead teams such as IS, Training and Development, Recruitment and Finance.
Use a resource management system to manage resourcing effectively across the business.
Provide MI insights (leveraging AI tools) and deliver meaningful data to stakeholders.
Build strong working relationships with engagement partners and directors to manage resourcing risk on key client accounts.
Have people management responsibility, coaching and developing junior team members and sharing knowledge of best resourcing practice and efficient ways of working.
Balance business utilization needs with the development, wellbeing and career progression of the people you resource.
Ensure effective resource deployment to meet quality and utilisation goals aligned to the firm’s business plan.
Use initiative to drive continuous improvements of processes and resourcing principles.
Lead with a solution-driven mindset and be proactive in your approach.
Manage multiple tasks and processes in a fast-paced, high-volume environment.
Communicate effectively with senior management and key business stakeholders, challenging and leading difficult conversations.
Work to deadlines and SLAs without compromising integrity and accuracy of data.
Manage the deployment of specialists locally and across business streams.
Strive to maximise utilisation and optimise employment spend nationally.
Manage the optimisation of supply and demand across geographies, reporting regularly to management.
Manage budgets for the business unit, balancing cost efficiency with service delivery.
Manage and develop team members, providing coaching and feedback to build resourcing capability.
Provide clarity and challenge around resource allocation, escalating to senior leadership only where required.
Work effectively with a range of stakeholders across the business in an operational and strategic capacity.
Take ownership and responsibility of data accuracy.
Carry out a range of administrative and MI reporting tasks to support the team.
Act with integrity and in line with organisational values.

Requirements

At least five years' relevant experience in resource management, ideally within a professional services environment and Advisory or Consultancy Services in particular.
Proven ability to work with stakeholders at all levels.
Proven ability to drive resource strategy for your business unit.
Proven ability to manage both reactive and proactive resourcing.
Proven ability to manage budgets.
Proven ability to lead and develop people.
Proven track record of working as a team and on your own.
Experience of working with AI tools to enhance data, user experience and insight.

Skills

Excellent analytical skills
Excellent communication skills
Resource management
Stakeholder management
Forecasting
AI tools
Data analysis
People management
Coaching
Budget management
Problem-solving

Location

Nationally across all Grant Thornton offices

Work Type

Flexible working options

Experience Level

Manager

Benefits

Work life balance
Real opportunity
Inclusive culture
Flexible working options

About the Company

Grant Thornton provides audit, tax and advisory services, empowering clients through strategic insight, curiosity, and genuine partnership.
With over 5,000 people in the UK, and a presence in 150 global markets, Grant Thornton is on an ambitious journey from great to exceptional.
The culture at Grant Thornton thrives on the contributions of all people, looking beyond to deliver the right thing for everyone.
Building an inclusive culture where difference is valued and colleagues are respected helps people perform at their best and realise their potential.
The firm has an open and accessible culture where leaders are interested in employees and their contributions.
Grant Thornton values what sets employees apart, giving them the freedom to bring their whole selves to work and pursue their passions.
The firm is committed to giving back to society through secondments, fundraising for local charities, or investing in entrepreneurs in the developing world.
Grant Thornton's drive to do the right thing is grounded in its values: purposefully driven, actively curious, and candid but kind.