About the Role
The Technical Delivery Manager is responsible for the end-to-end technical delivery of the M&E Single Operating Model programme, ensuring all technical workstreams are planned, coordinated, and executed to schedule and required standards. The primary focus is the integration between the M&E operational booking platform and Dynamics, and associated finance systems development. This role also coordinates technical dependencies across wider Corporate Technology teams, acting as the central point of accountability for technical delivery across the programme.
Responsibilities
- End-to-end technical delivery of the M&E Single Operating Model programme
- Planning, coordination, and execution of all technical workstreams
- Delivery of integration between M&E operational booking platform and Dynamics
- Delivery of associated finance systems development
- Coordination of technical dependencies across wider Corporate Technology teams (Content & Workflow, Platform Services, Data, and Reporting)
Requirements
- Proven track record of delivering complex technology initiatives across multiple teams and stakeholders
- Strong Agile delivery experience
- Experience managing teams through Azure DevOps
- Confident overseeing delivery plans, risks, dependencies, and governance
- Ability to work closely with Product Managers and Product Owners to turn requirements into successful delivery outcomes
- Strong communicator and relationship builder, able to engage effectively with both technical and business stakeholders
- Ability to thrive in fast-paced, global environments, balancing competing priorities while maintaining focus on delivery and customer value
- Proven technical delivery or programme management experience
- Strong Agile/Scrum delivery expertise and Azure DevOps experience
- Experience managing risks, dependencies, and cross-functional delivery
- Excellent stakeholder management and communication skills
- Strong prioritisation, problem-solving, and decision-making abilities
- A self-driven, collaborative, and accountable approach
- Comfortable working with global teams across multiple time zones
- Flexibility to travel internationally when required
Skills
- Agile delivery
- Azure DevOps
- Stakeholder management
- Communication
- Prioritisation
- Problem-solving
- Decision-making
Location
- Global
Work Type
- Hybrid
- Remote
- International travel
Experience Level
- Experienced Technical Delivery Manager
- Programme Delivery professional
Education Level
- Degree in Technology, Finance, or a related field (Nice to have)
Benefits
- Flexible/hybrid working model
- Discounted travel for family and friends
- Career progression opportunities
- Access to training and support
- Fun culture with industry-renowned social events
- Active Hour for well-being
- Bronze-level health cash plan (dentistry, optical, chiropractic)
- Company-matched charitable giving
- Excellent pension scheme
About the Company
- Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally.
- Has over thirty brands under its family tree and headquarters in more than twenty countries.
- Voted a ‘Great Place to Work’ for the past 12 years, including Best Workplaces for Wellbeing and Best Workplaces for Women.
- Operates with the philosophy: 'our people'.
Equal Opportunity
- Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
- Values an inclusive and supportive workplace which reflects the diversity of our society.
- Welcomes accommodation requests to help make our hiring and onboarding experience as accessible as possible.
