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About the Role

The Home Equity Specialist provides a broad range of services to customers, ensuring compliance with operating policies and procedures, and maintaining accurate records and reports.

Responsibilities

• Provide a broad range of consumer lending services to customers.
• Maintain thorough knowledge of bank consumer products and services to ascertain customer needs and provide excellent customer service.
• Handle communications regarding loan status, approvals, and payoffs.
• Assist customers in obtaining specialized services from other bank departments.
• Input data into loan origination and host systems.
• Prepare necessary mortgage compliance documents.
• Review new application packages for accuracy and completeness.
• Prepare commitment letters.
• Prepare closing packages with all applicable loan and legal documents.
• Generate flood certifications, regulatory disclosures, etc.
• Order appraisals, flood certifications, and title reports.
• Work with underwriters to ensure clear title and all conditions of commitment are satisfied prior to closings.

Requirements

• Proficient reading, writing, grammar, and mathematics skills.
• Excellent communication skills and strong attention to detail.
• Working knowledge of bank operating policies and procedures.

Skills

• Customer Service
• Loan Origination
• Mortgage Compliance
• Underwriting Support

Location

• Canandaigua, NY

Work Type

• Full-time

Experience Level

• 3 years of experience in banking and/or real estate lending/law firm real estate processing

Education Level

• Associate degree or equivalent preferred

Salary/Compensations

• $21.50-$25.00/hr

Benefits

• Medical, dental, vision, FSA, HSA options for both part-time and full-time employees.
• Medical coverage offered for domestic partners.
• Paid holidays, vacation, and sick time.
• 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
• Training & development opportunities.
• Tuition assistance.
• Community focused volunteer opportunities.
• Award winning wellness program that promotes a solid work/life balance.
• Banking perks and discount programs.

About the Company

• Canandaigua National Bank is an independent community bank committed to serving its community.
• Core Values: wholeheartedly, empowered, courage, authentic, noble spirit.
• Culture nurtures passionate employees and offers great rewards.
• Goal is to ensure the bank, employees, and community thrive and grow.
• Committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups.
• Welcomes unique contributions in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

Equal Opportunity

• Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.