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About the Role

The Manager serves the community by ensuring the safe transportation of students while upholding Palmer Bus Service’s core values through professional, respectful, and dignified leadership.

Responsibilities

• Plan, coordinate, and oversee terminal site routing, scheduling, and daily operations.
• Hire, train, direct, and discipline personnel to optimize human and physical assets.
• Complete yearly behind-the-wheel evaluations for drivers.
• Set up and maintain routes to ensure optimal efficiency.
• Direct and supervise fleet repair and maintenance, including preventive maintenance programs.
• Manage administrative functions including new hires, billing, payroll, and accounts payable/receivable.
• Implement and ensure 100% compliance with safety and training programs.
• Maintain documentation for safety, medical certification, and drug/alcohol testing.
• Assess and respond to incidents, accidents, and complaints during and after hours.
• Advise school district administration on inclement weather conditions.
• Communicate with parents and guardians to resolve student issues.
• Collaborate with internal and external stakeholders to maintain services.
• Prepare and maintain operational documentation such as personnel files and safety logs.
• Ensure cleanliness of the site and all vehicles.
• Develop and manage short- and long-range transportation plans with the school district.
• Report issues and problems to senior management.
• Attend professional development activities and coordinate staff training.
• Cover school bus routes or dispatch duties as needed.

Requirements

• Prior management or supervisory experience.
• Proven track record of onboarding, training, and motivating employees.
• Possession of, or ability to obtain, a valid Minnesota Commercial Driver’s License with passenger, school bus, and air brake endorsements.
• Knowledge of school bus licensing, behind-the-wheel certification, and first aid training.
• Knowledge of MNDOT inspection requirements.
• Ability to lift and carry up to 50 lbs.
• Ability to wear company-issued uniforms and protective safety gear.
• Ability to work indoors and occasionally perform road-side repairs or work inside buses.

Skills

• Strategic thinking and patience in critical situations.
• Analytical, verbal, written, and presentation communication skills.
• Relationship management and interpersonal skills.
• Process improvement development and implementation.
• Proficiency in Google Drive.
• Leadership, coaching, and staff development.
• Confidentiality, tact, and diplomacy.
• Safety and accident prevention knowledge.

About the Company

• Palmer Bus Service