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About the Role

The Group Account Director provides strategic and tactical leadership for a portfolio of business totaling $10-20+MM. They serve as the senior partner and trusted advisor for clients and agency cross-functional teams to create successful outcomes.

Responsibilities

• Provide strategic and tactical leadership for a portfolio of business.
• Serve as the senior partner and trusted advisor for clients and agency cross-functional teams.
• Manage a senior team focused on day-to-day account operations, relationship management, and revenue growth.
• Drive account strategy, account management, account growth, and leadership of cross-functional teams.
• Develop and oversee the delivery of account and engagement strategy.
• Identify client needs and ensure approaches and solutions are linked to objectives and future needs.
• Build new executive-level relationships and network.
• Manage client expectations and ensure delivery of the highest quality.
• Communicate client feedback effectively.
• Manage portfolio profitability in coordination with agency MDs.
• Develop and negotiate work.
• Oversee all aspects of account operations (AR, contracts, etc.).
• Build high-performing teams and mentor talent.
• Seek out and understand opportunities to grow business with the client.
• Manage and set expectations to ensure quality work is delivered on time and on brief.
• Identify client business needs and collaborate with agency teams to build effective solutions.
• Act as a leader, communicator, and mentor.
• Collaborate with the agency's India office, potentially joining early morning calls.
• Work with the agency's East Coast office time zone.

Requirements

• Experience driving account strategy, account management, account growth, and leadership of cross-functional teams.
• Experience developing account and engagement strategy and overseeing its delivery.
• Strong story-telling and strategy development capabilities.
• Aptitude for developing and delivering well-thought-out documents and presentations.
• Ability to identify client needs that clients may not recognize.
• Proven ability to build new executive-level relationships and network.
• Effectiveness in managing client expectations.
• Ability to ensure delivery of the highest quality.
• Skill in communicating client feedback effectively.
• Experience managing portfolio profitability.
• Experience developing and negotiating work.
• Experience overseeing all aspects of account operations (AR, contracts, etc.).
• Excel at building high-performing teams.
• Passion for mentoring and growing talent.

Skills

• Strategic leadership
• Tactical leadership
• Client relationship management
• Team management
• Operational management
• Business management
• Curiosity about technology
• Curiosity about data
• Curiosity about design
• Story-telling
• Strategy development
• Presentation development
• Networking
• Client expectation management
• Profitability management
• Mentoring
• Talent development

Location

• Toronto
• New York
• Los Angeles

Work Type

• Hybrid (onsite at agency offices, client site, and remote)
• Onsite at client meetings and briefings
• Generating new business

Experience Level

• Senior
• Group Account Director level

Salary/Compensations

• $180,000 - $210,000 a year

About the Company

• A world-class business agency.

Equal Opportunity

• AIP Connect believes in equal opportunity.
• Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.
• Accessibility: If you need any accommodations during the interview process, please let us know.