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About the Role

As a Team Leader at H&M Home, you will play a vital role in creating an outstanding and inspiring shopping experience for customers every day, supporting management in daily store operations and driving sales.

Responsibilities

• Support the management team in actioning day-to-day store operations.
• Increase sales through entrepreneurial spirit and identifying opportunities.
• Apply knowledge of product handling and sales activities.
• Learn and implement new information in a timely manner.
• Work according to daily and weekly plans to achieve sales goals and commercial focuses.
• Ensure great product care and maintain cost-consciousness.
• Maintain cleanliness and tidiness of the sales floor and back of house areas.
• Ensure product availability through efficient product flow.
• Follow all routines at cash and service desks to maximize sales and customer satisfaction.

Requirements

• Full availability to work from Monday to Sunday.
• Flexibility to work early mornings and late evenings.

Skills

• Customer service
• Sales
• Product handling
• Commercial awareness
• Team leadership

Location

• London

Work Type

• Full Time
• Onsite

About the Company

• H&M HOME Concept Stores are looking for individuals passionate about customer service to join their team.
• The purpose of H&M Home is to enable many people to create a personal and modern space.
• The vision is to be a credible world-class interior brand.