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About the Role

The Assistant Program Director (APD) provides clinical supervision, programmatic leadership, and day-to-day administrative oversight at Hunterfly Trace. The APD works closely with the Program Director to develop the team's clinical aptitude, ensure quality service delivery, and foster a culture of continuous learning, professional development, and quality improvement. The ideal candidate is passionate about supportive housing, brings strong trauma-informed engagement skills, and is experienced with DOHMH-funded contracts.

Responsibilities

Provide clinical supervision, coaching, and professional development support to case management staff.
Review and approve case documentation; conduct internal chart reviews and ensure high standards of care.
Review dashboards and monthly reports with staff to track outcomes and ensure accountability.
Provide supervision in the development of treatment plans, safety planning, and crisis response.
Evaluate clients for suicidal/homicidal risk and respond to and de-escalate crises as needed.
Prepare, review, and manage follow-up on incident reports and funder incident reporting.
Support the Program Director in developing site-specific policies, tracking tools, and outcome accountability strategies.
Co-facilitate staff meetings, clinical meetings, building management meetings, and community meetings.
Develop and implement client-centered groups and programming that foster an inclusive, supportive community.
Collaborate with Arete Property Management, Housing & Stability partners, Cross Buildings, Compliance, and QA/QI departments.
Identify community resources and serve as a liaison with care coordination, health, mental health, substance use, and employment providers.
Hire and train new staff; manage progressive disciplinary processes in collaboration with the Program Director and HR.
Provide overall day-to-day program management in collaboration with, and in the absence of, the Program Director.

Requirements

MSW or MHC from an accredited institution required; LMSW or LMHC required within one year of employment.
Minimum of one year of supervisory experience in social services.
Knowledge of mental health, substance use, and/or chronically homeless populations.
Experience with OMH, DOHMH, and/or HASA contracts and funder regulations.
Strong trauma-informed clinical engagement, interpersonal, and communication skills.
Committed to a harm reduction model and to integrating values of diversity, equity, belonging, inclusion, and justice into program culture.
Strong organizational skills with the ability to manage competing priorities and work both independently and collaboratively.
Experience with case management databases and strong writing skills.

Skills

Trauma-informed clinical engagement
Interpersonal skills
Communication skills
Organizational skills
Writing skills
Case management databases
Harm reduction model
Diversity, equity, belonging, inclusion, and justice integration
Motivational Interviewing (preferred)

Location

Hunterfly Trace, Brooklyn, NY

Work Type

Full-time
Exempt
On-call responsibilities

Experience Level

Minimum of one year of supervisory experience

Education Level

MSW or MHC from an accredited institution
LMSW or LMHC required within one year of employment
LMSW or LMHC preferred

About the Company

Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence.
Lantern was recognized as a Top 2025 Workplace by City & State New York.
Hunterfly Trace is a supportive housing site with 63 DOHMH-funded supportive housing units serving individuals transitioning out of homelessness who may be facing mental health challenges, substance use issues, or chronic illnesses.
This position operates within a supportive housing site and works with a population that may experience mental illness, addiction, disability, HIV/AIDS, and other chronic health conditions.

Equal Opportunity

Lantern Community Services provides equal employment opportunities to all employees and applicants.
Lantern values the diversity of our clients, staff, Board of Directors, and partners.
By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.